The most common problem with shopping online is receiving the delivery. We want our customers to enjoy their shopping experience and we are pleased to offer a range of delivery services to suit their personal needs.
You do not even have to wait in all day for your Overclockers UK order to arrive. If you use DPD, they will give you a one hour delivery window. Alternatively try UPS Access Point and pick up your order from a local store at your convenience.
Please allow time for your order to be completed to ensure payments are fully authorised before the cut off times.
Orders received before 4:00pm (DPD and UPS), 3.00pm (DHL) or 2.00pm (Royal Mail) on a working day will be processed that day and will be delivered as per the requested delivery option. DPD orders placed on Saturday before 1.00pm will be delivered the following Monday, after 1.00pm will be delivered the following Tuesday. Delivery services exclude weekends and bank holidays so please take this into account when placing your order.
Delivery services are subject to availability in your area. If you are unsure, contact our customer service team who will be pleased to help you.
DPD will send you a text or email with a one hour window for deliveries in the UK. This means you do not have to wait in all day to receive your order from Overclockers UK. If the delivery date is not convenient, you can use the text or email to change it.
DPD Next Day Parcel
For assured parcel delivery in the UK before close of business the following working day.
DPD Two Day Parcel
Guaranteed two day delivery to remote areas, offshore islands, Northern Ireland and the Republic of Ireland.
DPD Next Day Parcel Before 10
Ensure your parcels arrive by 10am the next working day.
DPD Next Day Parcel Before 12
Ensure your parcels arrive by 12pm the next working day.
DPD Next Day Parcel Saturday
The best option if you are working Monday to Friday.
DPD Classic Europe
One of Europe's largest, fastest, and most reliable courier networks ensuring one company handles delivery of your parcel door to door across Europe via both ground and air.
UPS Access Point™
You no longer need to take a day off work or wait at home for your Overclockers UK delivery! UPS Access Point is a next working day service delivering to local stores or petrol stations. You simply collect from your chosen Access Point. With many open during evenings and weekends, you can pick up your parcel when it suits you.
UPS Access Points offer a convenient alternative to home delivery.
You can collect your parcel from a UPS Access Point location chosen by you and at a time that fits your daily routine.
Locations include newsagents, petrol stations and convenience stores.
UPS Access Points offer a broad range of opening hours (e.g. early in the morning, late in the evening, during the weekend).
You have 10 calendar days to collect your parcel at the chosen UPS Access Point. After the 10th day, your parcel will be sent back to Overclockers UK.
Collecting your parcel at an Access Point™
Please bring with you a proof of your identity
Government – issued photo ID – driver’s license, passport, foreign national or military ID
Any other photo ID containing your full name, along with one of the following documents containing your full name: Utility/phone bill, council tax bill, wage slip, bank statement.
If someone else is collecting on your behalf, he or she needs to bring your photo ID based on above criteria, as well as show his or her own government-issued photo ID. The UPS Access Point™ will record their signature, name, type of ID presented and the number of the ID on a PDA device for record purposes.
Ask for the UPS parcel by your name.
Royal Mail Special Delivery
Special Delivery is the Royal Mail's premium delivery service offering full insurance and guaranteed delivery next day (mon-fri) by 1pm.
Royal Mail First and Second class post
First and Second class post is the most basic service and is only available for lower value orders. Please note there is no guarantee of delivery time so if a next day service is required please use Special Delivery or one of our DPD Next Day services.
Royal Mail International Signed For
Royal Mail delivers all over the world with the help of local postal services in each country. This may not be as quick as worldwide courier services such as DHL but for remote areas may be the only choice.
DHL Worldwide Express
DHL Worldwide Express is a premium service offering fast delivery across the world, with delivery from the UK to Australia in just 4 days door to door you really cannot ask for a better international service.
Collect from our shop
Place your order online or by phone and collect from our shop in Newcastle-under-Lyme. You will receive an email when your order is available for collection. You must collect this order yourself and bring the credit or debit card used to pay for the order together with one of the following types of Photographic ID - Driving License (including provisional), Passport or Student's Union Card. We will not release your order to a 3rd party.
Alternatively you can visit our shop and place your order over the counter. You can try out some of the latest and greatest products on the market today including some of our top of the range gaming systems, laptops and tablets.
Our shop is open Monday to Friday 8.30am - 5.30pm, Saturday 9.00am – 5.00pm
Please note that in order for us to achieve your ideal delivery schedule a number of criteria need to have been met;
All items ordered must be in stock, whether stated or not, and available for delivery.
We must have received a confirmed and fully authorised payment.
Your order is not delayed pending further security checks.
All of the above is completed prior to the stated cut off time.
Whilst we make every effort to ensure that 100% of orders complying with the above criteria are picked, packed and shipped as per your request, we cannot allow for additional factors that may ultimately impact delivery timings.
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All on-line orders are placed via our SSL enabled Secure Server.
* Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Lines open 8.30am to 5.30pm Monday to Friday and 9.00am to 5.00pm Saturday
Sales - UK 0871 200 5052
Sales - International +44 871 200 5052
Support - UK 0871 200 5053
Support - International +44 871 200 5053
Systems Support - UK 0871 200 5054 (Mon-Fri only)
Systems Support - International +44 871 200 5054 (Mon-Fri only)
From the UK 0871 200 5055
International +44 871 200 5055
Overclockers UK (Ocuk Ltd)
Unit 5 Lymedale Cross
Lower Milehouse Lane
Staffordshire ST5 9BT