I have the 1gb service with them however when you connect your computer PC or Mac directly to the HyperOptics ethernet port speeds are at 1gb up and download. However, when you connect a router the speed drops both ways. So I replaced the router with the Netgear Orbi Mesh router which is wonderful I get wireless throughout the whole house. The wireless connections depend on devices get's to 400mb which is fine... but when connected by ethernet upload speeds get up to 900mb but the download is 500mb. Regards what router I have tried the results are the same. HyperOptics are sending a replacement router their new model... but any ideas or tips anyone... to should I change my Orbi to router into AP mode?