NEC LCD20WGX2 - Dodgy Power Button

Dup · 25 Jan 2008 at 14:11

It seems after the 18 months I've had this monitor, it's power button has given up.

It's been iffy for a while. I've pressed the button and nothings happened, pushed it hard and its turned on, sometimes a soft touch will turn it on. Now nothing is happening at all.

I paid the £430 premium when it was new and im a bit miffed about it. I can't really afford a new monitor and I doubt there is any sort of warranty I can use, especially when my home PC is used so much!

Has anyone else had this problem and can anyone advice on how NEC work with warranties and repairs?

Arcane · 25 Jan 2008 at 14:20

Mine is a bit iffy sometimes as well.

They've got a 3 year warranty, contact them via their website and see what they'll do, in my experience they're very good, customer service wise.

Dup · 25 Jan 2008 at 14:48

I'll give them a call from home later.

Im also worried that they require the purchase date and invoice. I have neither due to ordering from OCUK and the system changing over. Lost my emails due to HDD failure too. Silly I know, but I feel it shouldn't have a bearing on the matter. Hope it goes ok! I'm sure to get withdrawal symptoms otherwise :'(

Psycho Sonny · 25 Jan 2008 at 16:15

yeah all the buttons are a bit dodgy, i dont know why they made them that way, they went for style over quality, i paid about £190 for mine though second hand only a few months old from members market, been well chuffed with the screen

Dup · 25 Jan 2008 at 17:04

I reckon its due to my other half pressing it down rather than in! I've givern it a good wiggle and firm press and its now working almost as it should. Will see how it goes and will see what NEC say

Xero · 25 Jan 2008 at 23:40

I've had the LCD20WMGX2 (the one that's also a TV - I'm in Canada (don't think that model came out in the UK)) for about a year now, and the power button on the monitor doesn't work very well at all - takes about 20 presses to turn the thing on or off...so I just use the remote it came with instead

Jamrasta · 26 Jan 2008 at 00:04

Mines the same too, got to press it a few times for it to work sometimes. The picture quality makes up for it. (apart from my previously posted problem earlier)