Change Train Time

digitalwolf · 7 Sep 2008 at 01:08

I have a ticket from London Euston with Virgin Trains for next Saturday.

Is it possible for me to change the train time for an earlier train from Euston?

Thanks.

Raymond Lin · 7 Sep 2008 at 01:13

did you book a seat?

digitalwolf · 7 Sep 2008 at 01:21

Yes, the train time on the ticket too.

Beansprout · 7 Sep 2008 at 01:22

Call Virgin and they'll do it (see the e-ticket email they send you for the phone number), it now costs £10 though :/

digitalwolf · 7 Sep 2008 at 09:43

I've just been on national rail.com and it says the next available train is * am Sunday morning.

Do virgin reserve tickets for people who may possibly want to change?

Dave · 7 Sep 2008 at 11:25

You may get away with it - I once got on an earlier train than booked because of a meeting finishing early, and the bloke at the station said it would be OK. Though I didn't get my ticket checked on the way home so there's no telling if it actually is OK or not

[TW]Fox · 7 Sep 2008 at 11:41

This question cannot be answered without knowing what ticket type you have.

What type of ticket is it? If it is a standard Saver return with an optional reservation you can use any train. If its a Virgin Value ticket then you will find it very difficult to change - the reduced flexibility is one of the reasons they are so cheap.

digitalwolf · 7 Sep 2008 at 16:45

Thw ticket is a "Standard Advance" (2 x single tickets).

I have a coach/ seat number and it says on the ticket my departure time and arrival time.

digitalwolf · 7 Sep 2008 at 17:08

Just got off the phone from Virgin. If I want to get on an earlier train, I have to cancel a ticket and then buy a single ticket again at the price of £80.

I need to get the 19:03 from Euston to Wolverhampton really.

Any idea's how I can get this train without paying silly prices?

Thanks.

|Ric| · 7 Sep 2008 at 17:15

well you can book the ticket on their website for £40 :rolleyes:

digitalwolf · 7 Sep 2008 at 17:26

Ridiculous isn't it.

Will virgin let me cancel my train on the return leg and give me a refund or will they just cancel all of my tickets?

I've found a train on the way back for £16.

Dave · 7 Sep 2008 at 17:29

digitalwolf said:
Just got off the phone from Virgin. If I want to get on an earlier train, I have to cancel a ticket and then buy a single ticket again at the price of £80.

I need to get the 19:03 from Euston to Wolverhampton really.

Any idea's how I can get this train without paying silly prices?

Thanks.

Get on, and avoid the ticket conductors. Hide in the bogs when they come to check

Viper² · 7 Sep 2008 at 17:30

Dave said:
Get on, and avoid the ticket conductors. Hide in the bogs when they come to check

Or just act asleep. They aren't allowed to wake you up.

Volcs · 7 Sep 2008 at 17:46

Viper² said:
Or just act asleep. They aren't allowed to wake you up.

Under the law of the snooze police? I get woken up all the time by ticket collectors. Damn narcolepsy.

[TW]Fox · 7 Sep 2008 at 17:51

digitalwolf said:
Ridiculous isn't it.

No, not really. You are offered heavily discounted tickets in return for accepting no flexibility in terms of travel times. If you wish to have flexibility in terms of your travel plans you don't buy these tickets, you buy conventional tickets.

You can't have your cake AND eat it

digitalwolf · 7 Sep 2008 at 18:12

Well I have just purchased a seperate ticket for £14.50 that is 1 hour 58 long instead of 3 hours 15.

I'll remember next time.