Distance selling regulations - wrong size

Associate
Joined
23 May 2004
Posts
715
Location
Southampton/Beverley
Yesterday I received two tshirts as a birthday present from a friend - they're both too big, so I want to return them. Looked on the site she got them from, and it explicitly states they do not accept returns for items that are the wrong size. Do the Distance Selling Regulations apply here? Or does the wrong size warning override them?

Thanks
 
Associate
OP
Joined
23 May 2004
Posts
715
Location
Southampton/Beverley
Thanks, rang them up and at first they said 'no, can't return them because our terms and conditions clearly state...'. All I had to do was mention the Distance Selling Regs and they immediately changed their minds!

Thanks again :)
 
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