Associate
My 280 has finally given up the ghost.. Its went orange then wouldnt boot anymore. It has been a bit funny over the last few days. How long will an RMA take to replace it ?
-
Competitor rules
Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
280 RMA
- Thread starter dmmacvicar
- Start date
- Status
Soldato
Depends on where you bought it from? Anything from a few days to a few weeks.
Permabanned
- Joined
- 20 Aug 2008
- Posts
- 416
all depends n the company. Some companys take weeks , im awaiting arma my self and so far ive been waiting nearly 5 weeeeeeeeeeks
I waited 25 days for my replacement from OCUK, they refused to replace my card until they where given a replacement from there manufacter. So they make me wait 25 days because they where not willing to send anything out before.
Last time I order from OCUK tbh, ill continue to browse the forums
Last time I order from OCUK tbh, ill continue to browse the forums
Soldato
To be fair to OcUK most companies will do that.
People can break cards and void warranties by replacing the HS. If a manufacture received a card that had been tampered with they could reject the card. It does happen.
Last edited:
Card was not tampered with it just decided to black screen in every single game, they would have seen that when I sent it to OCUK, they then sent me a mail stating is was broken and they where awaiting a replacment! - umm RELEACE my card with your stock them please....but they refused to do so even though I was without a PC
Not good service and having to wait 25 days for a new card was completly out of order
Soldato
How do they know it wasn't tampered with ??
Soldato
http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html
Best option to avoid hitting into the later 1980's act that I can't remember the name - is to get a refund every time. If you go for an exchange, then in effect, that is your 'refund'. If it too becomes faulty, then technically the retailer can refuse to replace it again. Then you really would be stuck with the manufacturer's returns process.
- You aren't limited to first 12 months
- You don't have to wait for the manufacturer to respond
- 'Sale' items cannot be restricted to just X amount of time for returns etc.
Best option to avoid hitting into the later 1980's act that I can't remember the name - is to get a refund every time. If you go for an exchange, then in effect, that is your 'refund'. If it too becomes faulty, then technically the retailer can refuse to replace it again. Then you really would be stuck with the manufacturer's returns process.
Because it was sitting in my PC for 6 months before it just died. I would class that as not being "tampered" with
Soldato
So they can see inside your PC remotely.
Big brother really is watching
You seem to miss my point, the card got sent to OCUK, they looked at it and saw it was broken (not damaged by me! just NOT working) needed replacing. instead of sending me a new card they make me wait 25 days until THEY get a replacment when i'm left without a PC?
I think this is wrong and I have done a few RMA in my time and never had to wait that long
Soldato
Hmmm that's not good, especially if you only have one pc, and you rely on that alone, and don't have another Card to tide you over till the repaired one arrives.
~Ant
- Status