Hi,
I really need your help/advice please...
My XP PC rebooted itself the other night and came back with this error which I made a quick note:
----------------------------------------------------
Spybot
Categpry: System Satrtup Global Entry
Change: Value added
Entry: KernalFaultCheck
----------------------------------------------------
At which point I didn't know whether to accept or deny and now I'm totally lost as to what I need to do.
I have a few questions/comments which hopefully someone can explain:
- it appears that AVG (free version) no longer works. I tried to launch it manually, no luck
- I did an Ad-aware full scan and picked up a few viruses(?) which I deleted
- the PC seems unusable now and do not want to launch IE as AVG was not working
- am I able to backup my files to an Ext HDD with the PC in it's current stateand before trying to solve the fault?
- will I still need to install other programs?
- if so, are the free versions OK or do I benefit from purchasing them?
- what is the solution? step by step please as I haven't got a clue what to do
Many thanks in advance.
I really need your help/advice please...
My XP PC rebooted itself the other night and came back with this error which I made a quick note:
----------------------------------------------------
Spybot
Categpry: System Satrtup Global Entry
Change: Value added
Entry: KernalFaultCheck
----------------------------------------------------
At which point I didn't know whether to accept or deny and now I'm totally lost as to what I need to do.
I have a few questions/comments which hopefully someone can explain:
- it appears that AVG (free version) no longer works. I tried to launch it manually, no luck
- I did an Ad-aware full scan and picked up a few viruses(?) which I deleted
- the PC seems unusable now and do not want to launch IE as AVG was not working
- am I able to backup my files to an Ext HDD with the PC in it's current stateand before trying to solve the fault?
- will I still need to install other programs?
- if so, are the free versions OK or do I benefit from purchasing them?
- what is the solution? step by step please as I haven't got a clue what to do
Many thanks in advance.