Blue Screen

stormbreaker · 13 Feb 2010 at 14:15

I bought my computer back in August and I got Windows 7 Professional for students. Could someone please tell me why I could have more blue screens than on my previous computer? It sometimes happens after just turning it on, after an hour of gaming etc. Really it just does it whenever it feels like it.
CPU-AMD Phenom II X4 Quad Core 940 3.0GHz Black Edition (Socket AM2+) - Retail

Motherboard - Gigabyte GA-MA790X-UD3P AMD 790X (Socket AM3/AM2+) PCI-Express DDR2

Memory-Corsair XMS2 4GB (2x2GB) DDR2 PC2-6400C5 TwinX Dual Channel (TWIN2X4096-6400C5C)

Graphics Card-HIS ATI Radeon HD 4870 1024MB GDDR5 TV-Out/Dual DVI/HDMI (PCI-Express) - OEM (H487F1GP)
Sound Card – Creative Sound Blaster X-Fi Xtreme Gamer 7.1 Sound Card

Hard Drive-Seagate Barracuda 7200.12 500GB SATA-II 16MB Cache - OEM (ST3500418AS)

Optical Drive-LG GH22NS30 22x DVD±RW SATA Dual Layer ReWriter (Black/Beige) - Retail

Case-Coolermaster Elite 335 Case - Black (No PSU)

PSU-OCZ ModXStream Pro 600w Silent SLI Ready Modular Power Supply

Operating System – Windows 7 Professional

Thanks.

EnderXi · 13 Feb 2010 at 14:18

First off check your system logs to see if there are noteworthy errors being shown there, secondly do you get a error code when it blue screens, if so what is it so that might shed some light on the issue as well.

stormbreaker · 13 Feb 2010 at 14:21

How do I find all of that out?

Thanks

stormbreaker · 13 Feb 2010 at 19:04

Any one?

SpiderX · 13 Feb 2010 at 19:36

Event Viewer
Start > Control Panel > System and Maintenance > Administrative Tools > Event Viewer.*

stormbreaker · 13 Feb 2010 at 19:37

Thank You!

stormbreaker · 13 Feb 2010 at 19:40

OK! So what am I actually looking for. Sorry, I'm a beginner with this kind of thing.

Thanks

Essexraptor · 13 Feb 2010 at 19:43

look down the log and note "system failure" entries, should show a reason for the failure

stormbreaker · 13 Feb 2010 at 19:51

Sorry again. Where in the event viewer should I be looking?

Thanks

SpiderX · 13 Feb 2010 at 20:21

System events, with error and a red mark next to it

stormbreaker · 13 Feb 2010 at 20:29

OK. I'm in the event viewer (local). Where should I be looking?

Thanks

stormbreaker · 13 Feb 2010 at 20:32

I'm in the event viewer (local).

Where am I supposed to be looking?

Thanks

SpiderX · 13 Feb 2010 at 20:35

Windows logs > System

stormbreaker · 13 Feb 2010 at 21:01

The source says Schannel or Service Control Manageror Kernal Power or Bug Check or Event Log or DistributedCOM or Disk or MRVW148.

Hope this helps.

SpiderX · 13 Feb 2010 at 21:41

When it crashes, whats the error?
Also check C:\Windows\Minidump, do you have any *.dmp files there?

stormbreaker · 13 Feb 2010 at 23:46

I have 6 dump files. Do you want any other details about these?

How to I pause the blue screen to write down the error?

Thanks

SpiderX · 14 Feb 2010 at 00:37

Start > Control Panel > System and Security > System > Advanced > Startup and Recovery > Settings > uncheck Automatically restart.

Use Microsoft Windows Debugger to view the dump files or if you can upload them here and i'll take a look.

stormbreaker · 14 Feb 2010 at 17:25

Where do I go to open the windows debugger?

Thanks

SpiderX · 14 Feb 2010 at 19:41

you need to download it
http://www.microsoft.com/whdc/devtools/debugging/default.mspx