Not sure where to put this,but here goes....
my sons p.c has picked up a nasty,its one of the "you have a virus,click here and buy me" types.
He only has games and the like on there,so has no worries of re-formatting the hard disk and re-building. The problem is,we have scanned with spy-bot search and destroy and found nothing then tried to formatt the hdd through windows xp but got the error message "windows unable to format". Tried to reinstall and format from the xp disk in the dvd drive and it would not let us....basicly click on install and nothing!.....the rest of the xp disk options were ok,but not install. Tried going in through disk managagement ect....nothing,it just seems that the vital click on the icons/instructions are blocked?
I am at a loss guys...I am NOT at all p.c which doe'snt help,I just know the basics. Its a home build so the "reset to factory settings" isn't an option either.
Is it a case of a new HDD for about 60 quid or so,or buying some virus remover programme.....that said,I am not convinced it will run it from the disk anyway??
Any help greatly recieved...he is going through cold turkey at the moment with so long off warcraft!
my sons p.c has picked up a nasty,its one of the "you have a virus,click here and buy me" types.
He only has games and the like on there,so has no worries of re-formatting the hard disk and re-building. The problem is,we have scanned with spy-bot search and destroy and found nothing then tried to formatt the hdd through windows xp but got the error message "windows unable to format". Tried to reinstall and format from the xp disk in the dvd drive and it would not let us....basicly click on install and nothing!.....the rest of the xp disk options were ok,but not install. Tried going in through disk managagement ect....nothing,it just seems that the vital click on the icons/instructions are blocked?
I am at a loss guys...I am NOT at all p.c which doe'snt help,I just know the basics. Its a home build so the "reset to factory settings" isn't an option either.
Is it a case of a new HDD for about 60 quid or so,or buying some virus remover programme.....that said,I am not convinced it will run it from the disk anyway??
Any help greatly recieved...he is going through cold turkey at the moment with so long off warcraft!
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