HELP ME, ANNOYING VIRUS!!

Associate
Joined
10 Jan 2009
Posts
752
Location
London
i use Microsoft security essentials at the moment (never will after this). and a virus has just infected my pc, i might even be spyware i don't know the actual definition of it.

it is called Antispyware Win7 and it keeps telling me i have numerous viruses and trojans, which i knows is BS. and keeps popping up and every time i go to open an application such as firefox it says no there is a security risk and shuts the application down. i used my mac to download antimailware bytes, because i read that it would delete it, but the virus will not let me run/install the application. security essentials has scanned my pc and has found the threat its self, but when i click clean my computer, it says not found and closes (suppose the virus has took control).

please help i have over 1,000 photos, videos and other personal stuff, which i really do not want to lose.
 
Soldato
Joined
13 Jan 2004
Posts
12,197
Location
Inverness
i use Microsoft security essentials at the moment (never will after this)

It's not a virus, it's malware. MSE will never prevent against malicious software that you have to be complicit in installing. You very likely don't have any virus infection at all.

A system restore to a date you know the malware wasn't there is the easiest way to get rid of it.

Learning how to avoid these types of infections is better than relying on something that was never going to help you anyway.
 
Soldato
Joined
31 May 2009
Posts
21,257
Antispyware Spyware is quite a common infection.
It will often blokc the downloading of malwarebytes and superantispyware.

You have need to install from a flashdrive after downloading elsewhere.
Because of the nature of the beast, many antiviruses currently do not intercept it, but antimalware programs will be able to elimiate it.

As said above, run malwarebytes in safe mode.


-edit, as above posters have pointed out, you actually clicked the perverse ad that looks like an explorer window in order to install this 'deep seated' program in the first place. People need to be made awrae of what their antivirus looks like, so they don't click an advert window that states they have an infection.
 
Soldato
Joined
15 Sep 2003
Posts
9,454
I have had to remove this from a few machines at work recently:
- Download spybot on another machine
- Rename the spybot.exe file to iexplore.exe
- Boot your poorly machine into safemode with networking
- Install spybot, update and scan
- Backup your important photos, documents etc

Jon
 
Soldato
Joined
31 May 2009
Posts
21,257
There are stacks of sites which will spam this as a pop-up advert.
Often innocuous links clicked from google searches.
Weirdly this type of spyware seems rare within porn type browsing, and often mainly general stuff.
A google search will often bring this sort of thing up. Searching for jokes brought the same thing to my father, luckily i was stanidng there, saw the window apppear, and showing him it was fake, and showed him to click the red X.

I've also had to remove it from one of the machines at work, but that was an xp or vista varient. Last summer or so.
 
Soldato
Joined
16 Dec 2008
Posts
4,045
Location
Lincolnshire
There are stacks of sites which will spam this as a pop-up advert.
Often innocuous links clicked from google searches.
Weirdly this type of spyware seems rare within porn type browsing, and often mainly general stuff.
A google search will often bring this sort of thing up. Searching for jokes brought the same thing to my father, luckily i was stanidng there, saw the window apppear, and showing him it was fake, and showed him to click the red X.

I've also had to remove it from one of the machines at work, but that was an xp or vista varient. Last summer or so.

This, my lad searches sometimes for kids toys and it sometimes brings this pesky thing up, i had it while searching for desktop wallpaper, it seems it gets everywhere

you can manually delete it, it creates a hidden folder, usually named with just random numbers
 

Aod

Aod

Soldato
Joined
7 Oct 2004
Posts
8,662
Location
London
This, my lad searches sometimes for kids toys and it sometimes brings this pesky thing up, i had it while searching for desktop wallpaper, it seems it gets everywhere

you can manually delete it, it creates a hidden folder, usually named with just random numbers

yep.

it's easy-peasy to get rid off - boot into safemode, go to the start-menu directory of the infected account (from the administrator account, obviously) and use the shortcut to find out where it's installed itself. then just delete the .exe and reboot. then you can download and run malwarebytes at your leisure.
 
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