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- Joined
- 13 Nov 2007
- Posts
- 1,483
I have 8GB ram made up of 2 x 4GB kits (2x2GB each) .. the ram is DDR2 6400C5 stuff so nothing exotic ... one stick fails to pass memtest in 3 of my PCs, the other 3 all pass OK. With the faulty stick a part of an 8GB configuration I get random crashes ... without that stick it works fine. Therefore one stick is faulty ...
So, I raise an rma beginning of May this year and send the Ram off, they send it back without any explanation or comment and I have complained that my broken ram is still broken wanting to know why they sent it back. The result is a dialogue with their tech support via their 'messaging' system with days/weeks between updates/replies so it takes ages to communicate .. and I am still no nearer getting a replacement. One message was to call a toll free number in the states .... idiots did not even notice that I was not in the usa where it would have been toll free, even after I promted them about this ...
Still at it but I really hope that my HX1000 psu don't need attention with this level of service on offer .....
So, I raise an rma beginning of May this year and send the Ram off, they send it back without any explanation or comment and I have complained that my broken ram is still broken wanting to know why they sent it back. The result is a dialogue with their tech support via their 'messaging' system with days/weeks between updates/replies so it takes ages to communicate .. and I am still no nearer getting a replacement. One message was to call a toll free number in the states .... idiots did not even notice that I was not in the usa where it would have been toll free, even after I promted them about this ...
Still at it but I really hope that my HX1000 psu don't need attention with this level of service on offer .....