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I have just moved into a new build house and had sky broadband unlimited installed for 13 days and since day one its been very slow. Supposedly up to 20meg and I can only get 1meg max! downloads at best have been around 75-80kb/s
It has also been losing the connection frequently over the last few days where the net light on the modem starts flashing yellow then goes out. I've phoned sky and apparently its gone to higher technical support who will phone me in 72hrs! Great!
Is there anything I can try at my end - the old test socket makes no difference. Here is stats from my router but I have no clue what Im looking at or how to improve anything.
ADSL Link Downstream Upstream
Connection Speed 1024 kbps 249 kbps
Line Attenuation 69.5db 43.7db
Noise Margin 6.6db 2.2db
Any help would be greatly appreiated
It has also been losing the connection frequently over the last few days where the net light on the modem starts flashing yellow then goes out. I've phoned sky and apparently its gone to higher technical support who will phone me in 72hrs! Great!
Is there anything I can try at my end - the old test socket makes no difference. Here is stats from my router but I have no clue what Im looking at or how to improve anything.
ADSL Link Downstream Upstream
Connection Speed 1024 kbps 249 kbps
Line Attenuation 69.5db 43.7db
Noise Margin 6.6db 2.2db
Any help would be greatly appreiated