Asking for password

drumdogg · 28 Nov 2010 at 14:20

My laptop has started asking me for my password before it starts booting into windows. Its like a BIOS form. Its just a black screen with a blue box asking for my password which is the same one that i use to log in with when windows boots up.

How do i stop it from appearing?? Tryed looking through the BIOS to disable it but cant find how to.

Its a Toshiba satellite L300-1AQ laptop.

Freddie589 · 28 Nov 2010 at 18:04

you need to find it in your bios it will properly be under security or something like that but it is certainly there, but the only way for it to ask for a password is for someone to add one to the system.

drumdogg · 28 Nov 2010 at 18:29

The only options i get is set supervisor password, built in HDD password, set HDD password the other options are locked. By clicking on the options above all i can do i type in a password, i can actually disable it

jas72 · 29 Nov 2010 at 13:00

Makes sense you can't disable a password in bios.

I always recommend people with laptops enable any passwords so that if the laptop is stolen the thieves have to do some work before selling it on

Google will help you out with the password.

rpstewart · 29 Nov 2010 at 14:09

Have you installed any whole disk encryption - PGP, Truecrypt etc?

The fact that it's taking the same password as your windows logon suggests it's not the BIOS.

Toughnoodle · 29 Nov 2010 at 14:55

Go to the part in the BIOS where you set the HD password. It'll ask for the current password and then the new password twice. Just press return twice to set none.

drumdogg · 30 Nov 2010 at 18:10

Here, tried that but still wont work. Is there any programs that could clear the CMOS?

drumdogg · 30 Nov 2010 at 18:18

i have formatted the hard drive and installed windows again and still asks for the password even tho i dont have a password to login into my account

Gray · 30 Nov 2010 at 19:02

I'm pretty sure there's something on Hirens that can do it... am I allowed to even say Hirens here?!

ExRayTed · 30 Nov 2010 at 19:17

Gray said:
I'm pretty sure there's something on ***** that can do it... am I allowed to even say ***** here?!

Unlikely as it links tools to remove WGA among other naughty things

Valentino · 30 Nov 2010 at 20:21

drumdogg said:
Here, tried that but still wont work. Is there any programs that could clear the CMOS?

remove the cmos battery.

ExRayTed · 30 Nov 2010 at 20:29

Clearing the cmos is extremely unlikely to work

Swordfish · 30 Nov 2010 at 20:34

Is it an Acer by any chance

If so you could boot up with a hiren disc and look at the files in the PQservice partiton.

One of them in the root (.dat file) has the password in it.

You could also try six zero's - common one for acer.

Swordfish · 30 Nov 2010 at 20:42

ExRayTed said:
Clearing the cmos is extremely unlikely to work

This does most of the time but it's a pain to get to some laptop CMOS batteries.