Soldato
Afternoon Guys,
I bought an Air Compressor off a company on the net called PJL Allsorts, they trade under this name on eBay.
When I bought the items I phoned up and spoke to the MD and he recommended certain products, under his recommendation I went ahead and purchased these products.
The Air Compressor he sold me is rubbish and isn't powerful enough to remove a wheel bolt using an Air Impact Wrench.
When I phoned him and told him, he initially sent out alternative fittings to help solve the problem.
This didn't work so he had the compressor collected and he tested it - it was returned to me telling me that it was fine.
I've tried it and it's the same, I've phoned him to ask him to have it collected because it's not fit for the purpose and he's saying he will refund me after I send it to him - He's refusing to have it collected.
What rights do I have?
I paid for it on a Mastercard - will I be able to do a chargeback?
Thanks
I bought an Air Compressor off a company on the net called PJL Allsorts, they trade under this name on eBay.
When I bought the items I phoned up and spoke to the MD and he recommended certain products, under his recommendation I went ahead and purchased these products.
The Air Compressor he sold me is rubbish and isn't powerful enough to remove a wheel bolt using an Air Impact Wrench.
When I phoned him and told him, he initially sent out alternative fittings to help solve the problem.
This didn't work so he had the compressor collected and he tested it - it was returned to me telling me that it was fine.
I've tried it and it's the same, I've phoned him to ask him to have it collected because it's not fit for the purpose and he's saying he will refund me after I send it to him - He's refusing to have it collected.
What rights do I have?
I paid for it on a Mastercard - will I be able to do a chargeback?
Thanks