Orange Contract Negotiation

Chives · 11 Mar 2011 at 21:00

Have had my iPhone for a few months now, I have noticed that I barely use 200 minutes out of my 600 minutes that I have, However I am using lots and lots of internet, of which I only have 500mb. My question is would Orange consider letting me change so that I had something like 400 minutes/unlimited internet?
Thanks in advance for replies.

muon · 11 Mar 2011 at 21:08

Orange don't offer unlimited internet.

The closest is Panther tariffs which have 750MB FUP.

Robbo · 11 Mar 2011 at 21:09

They wont help you, dont expect much (if anything).

Chives · 11 Mar 2011 at 21:45

Meh I feared this may be the case

May give it a try though.

Pulse · 12 Mar 2011 at 19:12

I definitely would! they changed my contract for me when I asked them too. I wasn't using much texts then met the GF and was going through a 1000 a month and only had 500 to use at the time, phoned them up, they then changed me to a different tariff with unlimited text for no extra cost a month, they suggested this after I phoned up to ask about adding unlimited texts to my existing price plan. Haven't lost any minutes or data. Was more than pleased

MajorPart · 13 Mar 2011 at 02:56

I had a similar experience as Pulse, worth asking, even if they are not forthcoming with an offer. hang up and call again... least you can say you tried, twice!

BigBruiserAl · 16 Mar 2011 at 17:37

Chives said:
Meh I feared this may be the case May give it a try though.

Call 150 dont be rude or a tool and ask if they would be so kind to swap you from iphone 35 to iphone 35 extra, 30secs works no extra charge

Chives · 16 Mar 2011 at 18:20

BigBruiserAl said:
Call 150 dont be rude or a tool and ask if they would be so kind to swap you from iphone 35 to iphone 35 extra, 30secs works no extra charge

Is this the plan you speak of?

BigBruiserAl · 16 Mar 2011 at 18:32

Chives said:
Is this the plan you speak of?

Thats the one mate

Chives · 5 Apr 2011 at 19:43

hmm, they just blankly refused to change the plan until I am half way through the contract which would be 12 months, still I am going to ring again now.

Robbo · 5 Apr 2011 at 19:53

That is standard policy.

Chives · 5 Apr 2011 at 19:56

Robboftw said:
That is standard policy.

I actually cannot wait to leave this lousy excuse of a network, I mean it wouldn't cost them anything to change the plan and keep a customer happy?

Robbo · 5 Apr 2011 at 19:59

All networks are equally hopeless in many respects.

AbsenceJam · 6 Apr 2011 at 00:32

Orange will easily give you another 1GB to match T-Mobile (because they've now joined up), if you've very persuasive or lucky you can get them to give you 3GB if you're also getting an Android phone which is what T-Mobile do.

Robbo · 6 Apr 2011 at 00:34

T-Mobile dont do that anymore, and I have never heard of Orange matching that prior to the merge either.

Cleeecooo · 6 Apr 2011 at 01:04

This is why I made sure I went for a plan with 1GB

AbsenceJam · 6 Apr 2011 at 02:08

Robboftw said:
T-Mobile dont do that anymore, and I have never heard of Orange matching that prior to the merge either.

Worked for me when I upgraded in Dec.

Chives · 6 Apr 2011 at 17:46

Cleeecooo said:
This is why I made sure I went for a plan with 1GB