SteelSeries 7G space bar.

Tediore · 2 May 2011 at 13:46

Hi folks,

Bought a SteelSeries 7G on the 13th of April, and I'm loving the keyboard apart from the space bar. When I got it, it was a little wobbly on one side but not too bad, but as I've used it it has become really quite wobbly and hard to press down at the edge.

Is this a common problem with them? Is it the space bar or a problem with the board itself? I took it off and couldn't see anything different on either side.

I e-mailed SteelSeries asking this, but thought I'd put it here as well.

Thanks.

Tediore · 2 May 2011 at 15:40

Well, this is annoying.

Got an e-mail from SteelSeries saying they'd ship me a 'replacement part' (I'm assuming they mean a space bar) if I send them $7.50 via PayPal :mad:

£100 for a keyboard and they won't even ship me a free replacement part a couple of weeks after I buy the damn thing :mad:

Surveyor · 2 May 2011 at 16:00

Tediore said:
Well, this is annoying.

Got an e-mail from SteelSeries saying they'd ship me a 'replacement part' (I'm assuming they mean a space bar) if I send them $7.50 via PayPal

£100 for a keyboard and they won't even ship me a free replacement part a couple of weeks after I buy the damn thing

If it's only 2 weeks old you should get it replaced under the warranty by the retailer you bought it from.

Tediore · 2 May 2011 at 16:59

Surveyor said:
If it's only 2 weeks old you should get it replaced under the warranty by the retailer you bought it from.

It was from Overclockers. They don't have any stock though.

I sent the guy dealing with my query an e-mail back saying I didn't want to pay extra when I'd already paid £100 for the keyboard and shipping, and he agreed to send me a replacement space bar free of charge. We shall see if that helps.

Surveyor · 2 May 2011 at 17:02

Tediore said:
It was from Overclockers. They don't have any stock though.

I sent the guy dealing with my query an e-mail back saying I didn't want to pay extra when I'd already paid £100 for the keyboard and shipping, and he agreed to send me a replacement space bar free of charge. We shall see if that helps.

Hopefully it's the spacebar and not the keyboard itself which is at fault.

Tediore · 2 May 2011 at 17:04

Surveyor said:
Hopefully it's the spacebar and not the keyboard itself which is at fault.

Hopefully. I'm not quite sure how the space bar could be at fault, but I can't see anything wrong with either of the supports at the side of the switch, so who knows

Vigil · 3 May 2011 at 22:29

I have a similar problem with the space bar on mine. Sometimes it doesn't register the key press, and I have to press it down rather attentively for it to register. When I take if off, I see that the two '+' side supports are kind of reverse spring loaded. That is, at rest they are both fully down, and when I pull one up, the other comes up. I can see a metal bar connecting them both. I'm not sure but I think those '+' supports should be up by default, so they should be pressing the space bar up.

I'm going to see if I can take it apart and get them to be springy this weekend.