not really. the return rates on our overclocked bundles are less than half that of the individual components!
you see people experiencing trouble post on the forums admittedly, but nobody has any interest in posting "hey look guys I got this bundle from OcUK and it works exactly as expected..."
I'm sure the happy customers far far outweigh the customers with issues.
I'm not saying that all of your OC/ed bundles are bad mate, I'm just pointing out that several people have complained about the old 920/UD5 oc'ed bundles you used to sell in the store, I remember a load of people complaining that their system wasn't Prime stable, and were getting constant issues with their rigs.
Also, my Dad actually bought the UD5/920 D0 bundle himself, and when he setup his rig he too faced a lot of issues with random BSOD's and failing prime within a few minutes, when he got me to have a look at the BIOS settings everything was left on auto apart from the vCore which was set to 1.300v, this IMO is a pretty poor attempt to get a stable O/C.
I understand that you don't have the time that the people who overclock themselves do due to the demand for bundles, and having to deal with other stuff at work, but you surely see where I'm coming from?
Changing the vCore to 1.3v and leaving everything else on auto is far from an "Expert O/C", and I personally don't believe my dads bundle was thoroughly tested with these basic settings neither, otherwise it would have cripled over with you guys as well.
It was the bundle that you guys used to have on offer with 6GB of XMS3 Corsair RAM (1600MHz), the 920 D0, x58 UD5 and the Corsair H50 cooler, and it was all fitted into a 800D.
I ended up spending the weekend at his fine tuning it, and the chip he received required 1.325v on both vCore and Vtt, all RAM timings needed to be manually set, and I had to use 191MHz Bclk with Turbo mode enabled before I could get it 8 hours prime stable and managing 20 passes of LinX using all available RAM.
Also, the chip absolutely refused to run with Bclk of 200, I even took vCore and Vtt right up to 1.4v, and played around with ICH, IOH and PLL voltages as well to try and get 200x20 but the chip wasn't capable of running stable with any of the settings I used.
Personally I don't think it's worth paying the extra money on these pre-overclocked bundles/and chips that are guaranteed to run at a specific speed, I'd much rather buy the components and do all the work myself, but at the same time I understand that there is loads of people who don't have the time or are too lazy to learn how to O/C themselves and would much rather just buy something that's guaranteed to work with the settings you provide them with your bundles, but I've never understood how any shop can sell chips that are guaranteed to run at 4.8GHz when no two systems are identical, you guys probably do get these chips running at said speeds with your mobo/ram combinations, but putting the same chip into another mobo using different RAM won't always give the person the same clock speeds that was attained by you guys in your workplace.
Just my two cents.