Associate
- Joined
- 8 Apr 2004
- Posts
- 2,054
A bit more happy now after getting it installed on Monday. Downloading at 7MB/s at the moment, and this is with powerline adapters linking my modem downstairs to the home hub router upstairs in my room.
Openreach engineer turned up here this morning as scheduled, played around at the exchange for a couple of hours and announced he couldn't get it working. Second failure in the cabinet apparently. Annoying to say the least...
Takes the biscuit! i will be fuming if i get home and i am without internet altogether, what do they do in your home anyway? cant they just do the work on the green cab, and i plug the home hub 3 in myself? Have heard the egineer brings a seperate modem that you plug into your home hub 3, is that true?
What are the chances of me having no internet today when my mac code has been used and should be on bt as of today?
Don't worry about it, getting stressed won't help. Just do as you said, ring and cancel whenever you get home. They won't care so why should you.
would have thought companies would care losing a customer that would have been with them 18months, but what do i know? Only getting stressed about it because it was all soposed to be sorted today and im just worried about my current connection being cut-off and not having a working one for a few weeks. Not heard anything from them yet, and dont expect to tbh, will call them tonight when i get home from the gym and cancle the order and try my luck with sky. I know it will be BT again doing the install, but they dont deserve my custom after not being able to sort out an apointment booked well in advance without giving any notice to me prior.
Anyway i called them up before i left work to have another word, and aparently the engineer is still coming today, between 1 and 6, and that he is just on another job, so i have missed the gym and come home to be in for when he arrives... He has 25minutes left? Place your bets!