BT Infinity & FTTx Discussion

Nightglow · 19 May 2012 at 18:22

I know I got conflicting info when fttc was first available here.

A very helpful bunch over at the BT Forum, post your details including cabinet number, & someone is bound to know the answer.

http://community.bt.com/t5/BT-Infinity/bd-p/BTInfinity

toasteh · 20 May 2012 at 14:24

Well it looks like the work bt were doing down the road from my house was enabling fttc, now I just have to convince my dad to upgrade from our crappy broadband connection. Any ideas how to win him over?

ajones32 · 20 May 2012 at 16:41

^ Being able to download inappropriate adult movies faster should seal the deal.
That or tell him you have to upgrade because BT are removing the Legacy network (ADSLMax) where 21CN WBC exists (ADSL2+ and FTTC/P). So you have to upgrade or lose the internet, of sorts.

KIA · 20 May 2012 at 18:09

toasteh said:
Well it looks like the work bt were doing down the road from my house was enabling fttc, now I just have to convince my dad to upgrade from our crappy broadband connection. Any ideas how to win him over?

How much are you paying at the moment?

Collider · 20 May 2012 at 18:13

toasteh said:
Well it looks like the work bt were doing down the road from my house was enabling fttc, now I just have to convince my dad to upgrade from our crappy broadband connection. Any ideas how to win him over?

Ask him to ask for an upgrade on the same price plan and see where you get to..I upgraded from Option 3 ADSL to Infinity 2 for the same cost, albeit with a contract extension (but I wasn't swapping anyway) and £6.95. So if you are able to get it it can be almost no real cost to get it.

Now I did get overcharged the first bill, they put the charge up, as one part of BT doesn't appear to always know what the other bit is doing, but via live chat it was sorted out ok in the end.

toasteh · 20 May 2012 at 21:27

KIA said:
How much are you paying at the moment?

Too much

will get him to phone during the week and see what they say...

Valo · 21 May 2012 at 16:40

I'd like some advice on how likely I am to be able to get Infinity installed in my flat. I attempted once before to get it but had an installation problem due to BT apparently being unable to relocate my master socket for some reason which was never fully explained to me. This lead to me to cancel my planned migration and continue with my ADSL2 connection with O2.

I can't make any sense of the wiring so any help would be great. This is how it's been left by the builders of my development of flats seven years ago.

My BT Master socket is located in my fuse cupboard by my front door as pictured below.

This is what is inside the double gang socket above the BT Master socket covered by the blanking plate. The dark grey cable runs into the BT Master socket as pictured below. I'm assuming the lighter grey CAT5 cables are the other phone extension points from around the flat. The extension points I have are 2x Livingroom/1x Master bedroom/1x Single Bedroom/1x Hallway. The black cable at the top of the picture is the TV Aerial join.

This is the inside of the BT Master Socket.

I want ideally to move the master socket to my single bedroom as that’s were my I have my office and my current ADSL router is setup. I also don't want to lose the use of any of the extension sockets either.

Anyone able to help me out? :confused:

DirtyJester · 21 May 2012 at 19:42

@Valo

I had my master socket moved from the main hallway (downstairs ... no surprise there) to upstairs. In my case as I had a socket in the same room as the PC it meant nothing more than changing a face plate and swapping a couple of wires on the ring circuit.

Scougar · 21 May 2012 at 20:02

Just got BT Infinity today.

Averaging:

Down: 20-28Mb/s
Up: 9 - 10Mb/s

Was surprised at the relatively slow downstream actually, given the estimate was about 52Mb/s. Maybe it's the BT powerline adaptors, I'm tempted to rock the laptop downstairs and hook up directly. (Edit: Ignore the laptop.. it's diabolically slow (like 0.89Mbps to 2Mbps connected directly to the hub lol. Maybe Xubuntu doesn't have correct drivers for ethernet chipset).

I tried BT's speedtest (Central plus) and got worse results with that lol. 24Mbps average, 5Mbps up. (maybe it's the time of day now). Ping was awful at 52ms lol. I was expecting it to be at 25ms or below.

SS-89 · 21 May 2012 at 20:19

Been a few days since I got the free upgrade to infinity 2 (only got infinity late last year so have the new home hub etc)

That's over wifi, got 77 down 17 up over ethernet. Very pleased.

Scougar · 21 May 2012 at 20:36

SS-89 said:
Been a few days since I got the free upgrade to infinity 2 (only got infinity late last year so have the new home hub etc)

That's over wifi, got 77 down 17 up over ethernet. Very pleased.

Fab

Very nice speeds. Very impressed by the wifi speed!

First improvement for mine.. just went downstairs and plugged the cable into the gigabit port on the HH3 :rolleyes:

Ooo: http://community.bt.com/t5/BT-Infin...0-will-slow-down-your-speed-a-lot/td-p/514205

Home plugs apparently slow the connection down. Hmm.. OK.. So I'll be wiring in a new cable then! (MUCH cheaper than new gigabit powerline adaptors.)

Topitoff · 21 May 2012 at 22:20

Just got this from my infinity 2 :eek:

Something don't seem right

fluiduk · 21 May 2012 at 23:35

Hey All

I have my infinity at last.

My download speeds on usenet and the BT speed test are 78mb - but speedtest.net never gives me more than 50mb.

I thought this might be a limitation of my old iMac. However, tried it on my work Mac Book Pro and it was just as slow

Any ideas?
Aaron

Acolyte · 22 May 2012 at 00:16

fluiduk said:
Hey All

I have my infinity at last.

My download speeds on usenet and the BT speed test are 78mb - but speedtest.net never gives me more than 50mb.

I thought this might be a limitation of my old iMac. However, tried it on my work Mac Book Pro and it was just as slow

Any ideas?
Aaron

A lot of the test servers for me won't max out my connection, only one of the London ones will. Try a few other servers.

fluiduk · 22 May 2012 at 08:11

hey

Tried about 20 different servers and at different times of the day

Currently can't get more than 35mb down now.

Aaron

DirtyJester · 22 May 2012 at 08:26

fluiduk said:
hey

Tried about 20 different servers and at different times of the day

Currently can't get more than 35mb down now.

Aaron

Another one to try...

http://www.speedtest.bbmax.co.uk/

PaulyD · 22 May 2012 at 10:19

Had my homehub just completely die on Friday, PSU was fine but unit was dead, opening it up gave that lovely smell of burnt electronics. Annoyingly as I only noticed when I got home from work they couldn't send a new one until Monday. Expecting it today.

Sure I have seen other people mention homehubs overheating before?

Nightglow · 22 May 2012 at 10:30

Had similar problem wasn't my HH that overheated & died, but the modem.
Replaced all the BT kit with a 2750N.

cheechm · 22 May 2012 at 10:36

Had 3 modems die on me. The engineer has left me a small stock!

V_R · 22 May 2012 at 10:41

The modems can overheat, mount it on the wall if you can it keeps it a lot cooler. Thats how i have mine and it barely gets warm let alone hot.

Not sure about the HH's but i'm sure its possible.