New Sky HD EPG

V F · 12 Nov 2012 at 00:48

No. That's only for interactive/ordering and Multiroom phoning home. Updates come through the dish.

Hamster · 12 Nov 2012 at 00:49

V F said:
No. That's only for interactive/ordering and Multiroom phoning home. Updates come through the dish.

Thanks. Just tried a forced update but no joy on my Samsung HD box

Jez · 12 Nov 2012 at 09:18

V F said:
The card has to be paired with the box so a phone call is required. Same with activation of On Demand for each box. ^^

You don't actually need to call them for card pairing. The "engineer" menu will pair the card for you. I am not sure about the on demand stuff, that has always worked for me regardless of box, so i am not sure that this requires any setup?

ThundyCat · 12 Nov 2012 at 10:31

Jez said:
You don't actually need to call them for card pairing. The "engineer" menu will pair the card for you. I am not sure about the on demand stuff, that has always worked for me regardless of box, so i am not sure that this requires any setup?

How do you get into the 'engineer' menu?

V_R · 12 Nov 2012 at 10:37

Services > 0, 0, 1 Select.

Though i dont know what option you would choose for what Jez is describing without looking.

Jez · 12 Nov 2012 at 12:23

Its "New Installation" if i recall

V F · 12 Nov 2012 at 21:46

Jez said:
You don't actually need to call them for card pairing. The "engineer" menu will pair the card for you. I am not sure about the on demand stuff, that has always worked for me regardless of box, so i am not sure that this requires any setup?

Well all I can say is when I got the 1TB box fitted and he went through this, later on it gave a message about the card. I had to phone Sky up to pair it. Same goes for On Demand, when it was Anytime back then. The engineer said it'll be enabled in a few days. Yet 4 passed, so I phoned up again and within a few minutes they activated it and then I could access the menus.

Jez · 12 Nov 2012 at 21:59

Either way its not much hassle

V F · 12 Nov 2012 at 22:01

True. Sky's help desk has always been stellar when I've used it and it's been pretty rare for me to do so.

picnic · 14 Nov 2012 at 08:34

My Samsung upgraded itself last night, about time

sunderland · 14 Nov 2012 at 15:07

picnic said:
My Samsung upgraded itself last night, about time

wished mine would hurry up tried a force update but still nothing

picnic · 14 Nov 2012 at 15:11

I tried the forced update a couple of days ago without success. I wonder if there are different sub-flavours of Samsung HD boxes.

Begbie · 14 Nov 2012 at 17:33

Jez said:
Its "New Installation" if i recall

Yes, it does need to be connected to a phone line though. Any type of forced call back should pair the cards up.

Clairvoyant · 15 Nov 2012 at 12:35

My Sky box was updated last night. But On Demand is only showing Showtime. Nothing else, anything I need to do.

picnic · 15 Nov 2012 at 13:15

Had you registered for Anytime+ before? I had and my box automatically picked up all the OnDemand stuff. Of course one assumes your box is all networked up correctly to start with.

pull2808 · 15 Nov 2012 at 13:41

Clairvoyant said:
My Sky box was updated last night. But On Demand is only showing Showtime. Nothing else, anything I need to do.

I had this, i turned it off and re booted and all was fine.

Clairvoyant · 15 Nov 2012 at 23:51

pull2808 said:
I had this, i turned it off and re booted and all was fine.

Thanx worked a treat.

Twirlywoos · 17 Nov 2012 at 19:22

mine auto updated yesterday to the new epg.

ThundyCat · 20 Nov 2012 at 18:52

Just purchased an Amstrad box of the MM. Smaller, better epg and changes channels allot quicker.

Bubo · 21 Nov 2012 at 12:09

Old PACE TDS850 here, updated the other day. Since then I get regular momentary picture pixelisation with ascociated sound drop outs for about a second. Happens maybe 4 or 5 times and hour. If you wind back and rewatch the same bit though, it doesn't skip or drop out, or if you just watch with a few seconds of live pause on it doesn't do it either. Wierd. Sky know about this apparently.

Scrolling left and right on the EPG takes much longer to update the listing, I assume because it is constantly having to display the full program description in the top bar. Have had to slow down my scrolling behaviour to allow the channel listings to keep up.

A new box may speed up/solve these problems, however, don't want to change box until they sort out the DD 5.1 over HDMI issue with all current boxes. All in all a bit of a crap update for a Pace.