***The Official HTC One Thread***

dasyad

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kevpuk said:
Not much of a point from them, as surely most contract phones are paid via DD and hence always on time? Meh - would've thought they could have done better than that.....just grab from CPW, by the sounds of it, and snag some Quidco/TCB into the bargain too :)
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Yeah strange isn't it, unless they have a lot of customers that default :p
 

ShortWarning

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I'm starting to notice the imperfections around the top speaker grill. I'm passing a three store tomorrow so may pop in and see if they switch it. If it's going to require a lot of effort I don't think I'll bother though.

Does anyone have any insider info as to when three will be rolling out the firmware update?
 

j224

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kevpuk said:
Not much of a point from them, as surely most contract phones are paid via DD and hence always on time? Meh - would've thought they could have done better than that.....just grab from CPW, by the sounds of it, and snag some Quidco/TCB into the bargain too :)
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Balls. Just went to the upgrade section of CPW (because I'm with O2 and I want to stay with O2), clicked the deal I want and got to the 'add to basket' stage and it says I'm only able to have the black HTC One but I want the Silver!

However, if I click on a 'pay monthly' deal I'm able to choose the Silver or Black handset. But then of course I won't be able to keep my number as it's essentially starting a new contract? Anyone know why they're preventing upgrades from having the silver? It's clearly in stock.
 

sonic_rm

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j224 said:
Balls. Just went to the upgrade section of CPW (because I'm with O2 and I want to stay with O2), clicked the deal I want and got to the 'add to basket' stage and it says I'm only able to have the black HTC One but I want the Silver!

However, if I click on a 'pay monthly' deal I'm able to choose the Silver or Black handset. But then of course I won't be able to keep my number as it's essentially starting a new contract? Anyone know why they're preventing upgrades from having the silver? It's clearly in stock.
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Its a system glitch, Go to a CPW store and you should be fine.
 

sonic_rm

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Got mine yesterday, Went for the Silver one, Beautiful ! Coming from the Nexus its better in almost every aspect apart from battery life as my N4 was rooted with Paranoid and I got phenomenal Battery life, will see after the first few charge cycles.

Sound quality has impressed me the most, Camera in low light WOW! And design is amazing as well.

I will need a case for the back, I just can't live without one or maybe a pouch.

But overall very impressed, No Gaps etc the Speaker/Screen on the top is not flush/smooth but TBH its nothing major.
 

j224

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Oooh, I'm jealous. I want one!

My O2 contract expires at the end of May, but O2 allow you to upgrade 1 month before. Do you think that still applies if I upgrade through CPW and stay on the same network?
 

sonic_rm

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j224 said:
Oooh, I'm jealous. I want one!

My O2 contract expires at the end of May, but O2 allow you to upgrade 1 month before. Do you think that still applies if I upgrade through CPW and stay on the same network?
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Yup you can upgrade 1 month in advance if you are on O2 at CPW.
 

j224

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sonic_rm said:
Yup you can upgrade 1 month in advance if you are on O2 at CPW.
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Cool. I'll be popping down to the local store tomorrow then. Fingers crossed for a close to perfect handset (build quality wise)!

Edit- Although, don't you have more rights to return a faulty device if it's bought online?
 
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Grrrrr

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No, the sale of goods act applies equally online and in shops with regards faulty devices. Buying online you're covered by the long distance selling regulations which give you 7 days to return the device for any reason.
 

j224

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Grrrrr said:
No, the sale of goods act applies equally online and in shops with regards faulty devices. Buying online you're covered by the long distance selling regulations which give you 7 days to return the device for any reason.
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Hmmm, guess that comes down to the definition of 'faulty'. My main concern is having a massive gap on the top, or speaker grills that are not flush to the screen. I guess they wouldn't count that as faulty though, as long as the phone functioned correctly.
 

Richdog

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j224 said:
Hmmm, guess that comes down to the definition of 'faulty'. My main concern is having a massive gap on the top, or speaker grills that are not flush to the screen. I guess they wouldn't count that as faulty though, as long as the phone functioned correctly.
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It's a visible manufacturing defect, thus returnable.
 

kitch9

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j224 said:
Hmmm, guess that comes down to the definition of 'faulty'. My main concern is having a massive gap on the top, or speaker grills that are not flush to the screen. I guess they wouldn't count that as faulty though, as long as the phone functioned correctly.
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Most people haven't got massive gaps or screens that stick out a lot. Most of the people reporting "issues" are reporting things that are not visible (Especially with the screen flushness.) and can only be felt....
 

momo56

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j224 said:
Hmmm, guess that comes down to the definition of 'faulty'. My main concern is having a massive gap on the top, or speaker grills that are not flush to the screen. I guess they wouldn't count that as faulty though, as long as the phone functioned correctly.
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HTC considered those as faults when I raised a ticket.

Can't say I'm too confident about their repair service though. Sent it in for a second time on Monday and now it seems they can't find my phone anymore. :mad:

Also getting ignored whenever the issue gets escalated.
 
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