Yes, I agree so many contacts is ridiculous, but when you work for a big company with a turn over in hundreds of million, 'No' and 'cant happen' doesn’t compute with these people.
They expect you to do the impossible. In fact there is no such thing as impossible. You need to make it possible!
Oh and as a side note, you need to do the impossible in half the time that the impossible will take!
---
I've had in the past an episode where the MD had entered password in Blackberry wrong 9 times and then handed the phone to me to sort out. Under no circumstances was I to allow the phone to wipe it's self... but of course with one shot at getting the password right, I was in trouble.
I could do nothing with the handset. I was forced to contact Rim directly to see if there was any way round this limitation, in the end obvious answer was no, but MD was not having it. Nothing could be done, he wasn’t a happy bunny!
I do believe the MD is in the top 100 or so richest people in the UK, so he is used to getting what he wants when he wants it.
Impossible is just a matter of cash....