Virgin Media Discussion Thread

[KnightStalker]

7 Engineers and 2 Principle Techs later, they think they have fixed my upstream power level issues, its currently gone from 55 down to 38 lets hope it stays there.

 

[Tripnologist]

Not too shabby.

 

[antijoke]

What is the deal these days with Virgin throttling/managing P2P/Newsgroup traffic during peak times?

I understand they have abolished download speed limiting but do they still slow down those services during peak times?

 

[Nymins]

I still get full speed on newsgroups, but I think they do throttle certain ports.

 

[KIA]

I understand they have abolished download speed limiting but do they still slow down those services during peak times?

Yes. http://my.virginmedia.com/traffic-management/traffic-management-policy-30Mb-or-higher.html

 

[jh30uk]

Is bulldog(telfordcable) back yet?

 

[Sash]

That awkward moment when you get a superhub 2 but can't remove the coaxial cable with the crappy plaster spanner they give you!

 

[THC_SsSsSnake]

just rang virgin because i got the email saying id been upgraded to 152 mb, rebooted the modem and got awful speeds average 25mb.
she said they were doing work to upgrade the service because of high demand in my area and they would be at least another 15 days,to which i gave her my thoughts on that,to which she said i wouldn't be charged for the next 15 days,will check back in 15 days and if no improvement i won't be so kind.

 

[RoboCod]

Took out virgin xl offer half price for 6 months. Had it installed on Saturday 29th March then find that as of 1st April they have it on offer for 12months!! Gutted.

 

[Pizzaboy2003]

Took out virgin xl offer half price for 6 months. Had it installed on Saturday 29th March then find that as of 1st April they have it on offer for 12months!! Gutted.

Phone them up you well within your rights to cancel within 7Days, When they ask why you tell them about the offer and they should put you on new one you don't get anything from virgin unless you ask!!

 

[RoboCod]

Phone them up you well within your rights to cancel within 7Days, When they ask why you tell them about the offer and they should put you on new one you don't get anything from virgin unless you ask!!

Already have. Was told that there was nothing they could do about it (BS!). I can indeed cancel in my cool off period and the Customer Support guy said in so many words that maybe I should cancel and get another person in the household to take out another contract with the 12 months offer (as I myself cannot just cancel then take another contract out straight away).

Alas, my GF has poor credit rating and I wouldn't want to run the risk of being denied VM altogether. Frustrating indeed!

 

[Pizzaboy2003]

Witch Dept did you speak too if just customer service they will do nothing you need to get though too option you want to cancel. They do not want to lose a new customer

 

[NorthstaNder]

Just signed up to VM for TV, broadband and phone.

My main question I guess is how are they for gaming on PSN? I'm coming from BT Infinity which has always been very good.

 

[jh30uk]

Pings are higher.

 

[NorthstaNder]

Helpful, thanks.

 

[gareth170]

it seems every evening / night now the speed is dropping a lot more

last night it's dropped between 3 - 14 Mb

http://www.speedtest.net/result/3416064647.png

http://www.speedtest.net/result/3416081528.png

 

[NorthstaNder]

Think I'll stick with BT!

 

[wesley]

120mb - very happy never have any problem for 2 years with virgin media. alway get that speed no matter what time and what day of week

 

[Tuvoc]

Also very happy with Virgin here. A couple of outages over the last 5 years, which is pretty normal for any ISP, but always fast and consistent speeds over ethernet.

Peak time:

http://www.speedtest.net/my-result/3418118772

100 meg down and 6 meg up, download speed is limited by my DIR-615.

 

[NorthstaNder]

Do any of you game on PS4?