O2 Refresh (Cancel)

Rensin · 2 Jun 2014 at 09:59

Hi,

Has anyone cancelled there contract with o2 refresh? ... if so once the phone plan has being payed off do you still need to pay the monthly tariff or does the total contract get cancelled?

thanks.

tom_e · 2 Jun 2014 at 10:02

I thought the whole point was that the 2 are independent from each other therefore I'd imagine it just carries on until you cancel it.

Rensin · 2 Jun 2014 at 10:14

tom_e said:
I thought the whole point was that the 2 are independent from each other therefore I'd imagine it just carries on until you cancel it.

will there be any fees for cancelling the tariff if buying out the phone plan?

Don't want another contract but would like to keep the phone for a payg sim.

tom_e · 2 Jun 2014 at 10:16

I'm not sure but there's a live chat on their contact us page http://www.o2.co.uk/contactus I'm sure they'll be able to sort you out quicker than we can.

Rensin · 2 Jun 2014 at 10:39

tom_e said:
I'm not sure but there's a live chat on their contact us page http://www.o2.co.uk/contactus I'm sure they'll be able to sort you out quicker than we can.

thanks,

Just been on live chat to them and all that is needed is to pay the device plan an no fee for cancelling the Airtime plan. :cool:

thanks for the help.

Jamesbcd · 2 Jun 2014 at 16:50

Yeh just pay off your phone plan and you can then cancel the airtime plan or let it roll monthly.