I'm having an absolute mare using the new website, I tried to place an order the other day but every time I tried logging in it tells me I already have an account and bounces me back to the login page, I phoned to place my order instead and the guy on the phone said I had to clear cookies ? I've used 3 different browsers now and can not for the life of me login and see any previous orders,
I click on,
My account
Choose "I am already a customer and my password is"
enter email and password and get bounced back to the same screen
Am I doing something wrong ?
I've rung ocuk 4 times today and keep getting disconnected after hearing the guy say "please continue to hold your call is important to us"