Anyone work at the Post office...Anyone used Post office self service?

Caporegime
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Hi There,

I just wanted to ask a question about using the post office self service...I believe I might have been victim to a scam....

http://www.postoffice.co.uk/mail/post-go-self-service

The service I am interested in is :

Mail services available at Self-Service Kiosks

Sending in the UK

Royal Mail Special Delivery Guaranteed ®

Now I don't have any self service post offices in my area but my question is
How does it work?

How do you obtain the special delivery barcode stickers?

Also I guess once an item is scanned its immediately tracked and traced...?

Thanks
 
Caporegime
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IsVauhz.jpg

This from the Post office in Manchester

You can see rolls of lables freely available to get...Anyone else seen this?

6WOL9GQ.jpg

Rolls of lables here aswell...
 
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Soldato
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IsVauhz.jpg

This from the Post office in Manchester

You can see rolls of lables freely available to get...Anyone else seen this?

6WOL9GQ.jpg

Rolls of lables here aswell...

Yeah once you've selected the service, you scan the sticker, then stick it on!

Probably didn't make it clearer in my last post, but it printed the 'stamp' not the signed for/recorded delivery sticker
 
Soldato
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Having the rolls out like that leads to risk of someone ripping people off

For instance :

Someone sells expensive item on forum/ebay and takes note of some of these sticker tracking numbers.
Seller gives buyer the tracking number and it dosent work, and obviously item dosent turn up
Buyer raise paypal claim on basis of non receipt.
In the meantime the actual sticker has been used at the post office by someone else
Seller gives tracking number to paypal with signature and wins case
Buyer is without product and money
 
Soldato
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On a side note, these machines are the WORST self service machines in existence. Tried using them twice and they are horrendous. I love self service stuff but these are ones I avoid like the plague.

Also yes, seems very insecure having all the tracking labels out. Should be treated like stamps.
 
Soldato
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On a side note, these machines are the WORST self service machines in existence. Tried using them twice and they are horrendous. I love self service stuff but these are ones I avoid like the plague.

Also yes, seems very insecure having all the tracking labels out. Should be treated like stamps.

Also, depending on which service you pick - someone has to come over and authorise the transaction anyway! (in the same way booze has to be in the supermarkets)
 
Soldato
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Having the rolls out like that leads to risk of someone ripping people off

For instance :

Someone sells expensive item on forum/ebay and takes note of some of these sticker tracking numbers.
Seller gives buyer the tracking number and it dosent work, and obviously item dosent turn up
Buyer raise paypal claim on basis of non receipt.
In the meantime the actual sticker has been used at the post office by someone else
Seller gives tracking number to paypal with signature and wins case
Buyer is without product and money

I've seen that scam used before. A few years ago on AVF some one sold a 3gb 580 to about four people then used fake tracking numbers that had been signed for. He raked in over a grand IIRC and there was nothing the buyers could do, as the tracking does not specify where or to whom it's been delivered.

It's a gray area that's for sure.

Easy, I've been reading the forums at AVF. Not sure what to suggest. It may be a payday loan (IE he will refund you when he has the cash) or a straight out scam but the latter could be improbable given he has a half decent track record.
 
Associate
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I'm a delivery office manager so don't work at a post office but our internal systems show a lot more then the public ones. The infrastructure seems to be getting better all the time and having to deal with countless lost items I am now finding that tracking information is showing the address it is being posted to a lot more often.

My guess is the self serve kiosks link the bar code with the address being input on the machine to stop what you mention happening.
 
Caporegime
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But there is nothing stopping anyone going into a self serve and getting a SD tracking code....

Either by pilfering a SD barcode sticker or making note of a tracking code on the sticker reel....?
 
Caporegime
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Canada
Having the rolls out like that leads to risk of someone ripping people off

For instance :

Someone sells expensive item on forum/ebay and takes note of some of these sticker tracking numbers.
Seller gives buyer the tracking number and it dosent work, and obviously item dosent turn up
Buyer raise paypal claim on basis of non receipt.
In the meantime the actual sticker has been used at the post office by someone else
Seller gives tracking number to paypal with signature and wins case
Buyer is without product and money

Doesn't the SD site tell you where the item was delivered? If that's the case then it shows it wasn't delivered to where it was supposed to be sent.
 
Associate
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But there is nothing stopping anyone going into a self serve and getting a SD tracking code....

Either by pilfering a SD barcode sticker or making note of a tracking code on the sticker reel....?

If the Barcode never gets scanned by us then it won't show on our systems so it will be easily identified as a Barcode which hasn't been used (we do actually re-use bar codes but it will generally be over a year and easily identified)... If the fraudster took note of a unused Barcode and a customer then used it on our systems it would be linked to what ever address they are sending the parcel too.... Which of course would not be yours,, proving the fraud once again.
 
Caporegime
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If the Barcode never gets scanned by us then it won't show on our systems so it will be easily identified as a Barcode which hasn't been used (we do actually re-use bar codes but it will generally be over a year and easily identified)... If the fraudster took note of a unused Barcode and a customer then used it on our systems it would be linked to what ever address they are sending the parcel too.... Which of course would not be yours,, proving the fraud once again.

Or just getting a barcode ripping it off the reel and binning it.....

I rang RM and quoted the tracking code I have been given....RM said they couldn't find the code....

Hence it has never been scanned and likely just been kept or destroyed....

If a code has never been scanned then why did RM say they would provide compensation regardless of whether they know where the item is or not?

doesnt it flag up as a barcode unused?
 
Caporegime
Joined
29 Jan 2008
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Having the rolls out like that leads to risk of someone ripping people off

For instance :

Someone sells expensive item on forum/ebay and takes note of some of these sticker tracking numbers.
Seller gives buyer the tracking number and it dosent work, and obviously item dosent turn up
Buyer raise paypal claim on basis of non receipt.
In the meantime the actual sticker has been used at the post office by someone else
Seller gives tracking number to paypal with signature and wins case
Buyer is without product and money

surely the tracking number needs to relate to the correct name and address? I mean tracking shows it is delivered at a specific address not just 'delivered' no?
 
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