Some advice required as to where to proceed after this:
Had a BT engineer out earlier today by appointment, ideally to move master socket to somewhere more appropriate. In the end, the engineer (Kelly Communications
) just fitted an extension to the original box, with a new master socket. Everything was fine when he left, normal speed of 36 meg, then an hour after he left, it dropped out completely. Using a Netgear D7000. Connected Home Hub 5, which then synced at approx. 4 meg, and then contacted BT. After speaking to 7 different people and continually getting cut off, the last person is saying it is a fault in the local network, and will take 24-48 hours to resolve.
Is this just a fob-off? The internet was fine prior to the engineer arriving, so surely the fault is with something he's done? Also, paying the usual £129.99 for the work, which as you can imaging, just adds insult to the injury.
Thoughts welcome