There have been several instances where all this 'gear' has saved an Engineers life. They drill a hole to mount an eyebolt at ground level which is then used to secure the ladder to stop it from falling away or sliding away from the wall. They then secure themselves to the ladder with their harness and I have heard of Engineers blacking out or passing out while up their ladder and their Harness has saved them from a fall and they've been able to self recover.
One customer apparently remarked 'we didn't have all this gear when I were working up a ladder 20 years ago!' which a smirk on his face. His daughter then piped up 'Well if you did you might not have fallen off your ladder and been in a coma for two weeks Dad!'
Apparently if a customer objects to the eyebolt being left in position then Sky will happily come and remove it but the property won't receive another visit from a Sky Engineer again unless the eyebolt can be replaced. No eyebolt, no Engineer.
Amp34 said:
I'm guessing that means actually employed by Sky and not subcontracted out
Unless you live in the highlands and Islands or Northern or Southern Ireland there are no Sub Contractor installs these days. Thankfully.