PSN down?

Dredd · 26 Oct 2016 at 14:33

Hi, was just playing Division and its sign me out of psn network i can't login.

Anyone else got problems?

Dsteviedee · 26 Oct 2016 at 14:37

Posted 14 mins ago: PSN down: PlayStation Network offline worldwide after PS4 maintenance period

Dredd · 26 Oct 2016 at 14:44

Sign-in ID Change

This email confirms that your Sony Entertainment Network sign-in ID (Email address) has been changed successfully.

If you did not change your sign-in ID...

This email has been sent to you because the sign-in ID (Email address) for the relevant Sony Entertainment Network account has been changed. If you did not change your sign-in ID, please contact Customer Support at the following address:

http://sonyentertainmentnetwork.com/support

The Sony Entertainment Network Team
Sony Network Entertainment Europe Limited

seems my account now hacked

why allow email address to be changed without confirming it.

LackyT · 26 Oct 2016 at 14:56

Dredd said:
Sign-in ID Change

This email confirms that your Sony Entertainment Network sign-in ID (Email address) has been changed successfully.

If you did not change your sign-in ID...

This email has been sent to you because the sign-in ID (Email address) for the relevant Sony Entertainment Network account has been changed. If you did not change your sign-in ID, please contact Customer Support at the following address:

http://sonyentertainmentnetwork.com/support

The Sony Entertainment Network Team
Sony Network Entertainment Europe Limited

seems my account now hacked

why allow email address to be changed without confirming it.

Hope you get it sorted dude, did you have 2 factor enabled?

Dredd · 26 Oct 2016 at 14:58

LackyT said:
Hope you get it sorted dude, did you have 2 factor enabled?

nope, i was planning on sorting 2 factor out but never on ps4 now days. 30+min wait for customer services

lucky i never trusted sony network so no card details stored

nbkpsycho · 26 Oct 2016 at 15:23

same happened to me. 3x 35 min phone calls and still not fixed my problem. there customer support is a complete joke!.

davisdavid · 26 Oct 2016 at 15:39

I just had to re-sign in but no email change or anything. Just removed PayPal link from account. Very tempted to just sell this now I have an XB1S.

G-MAN2004 · 26 Oct 2016 at 15:44

Same happened here. Seems to be a common problem, but luckily only took one phone call to sort out.

kinger8938 · 26 Oct 2016 at 15:51

Classic psn

Dredd · 26 Oct 2016 at 16:30

1 hour later, someone answers the phone

Looks like they was checking if i had card details stored.