Ive Had my origin account stolen what do i do ?

[P.B]

I've had someone with a Russian change my email and password on my account and i cant use it any more and it has a lot of games on it what can i do ? as i need to log in to talk to ea

 

[Digital X]

https://help.ea.com/uk/contact-us/?product=origin-access&platform=pc&category=manage-my-account try this.

My Uplay was done not long ago, all russian language in game and my points were spent. Still haven't got them back.

Ah just seen you sign in to do ANYTHING.. try on twitter.

 

[Clav]

I think you either need to create another account to talk to them online or go through the help system until you can get a phone number.

 

[Doogles]

I know this isn't much help right now but in the future it's best to use an authenticator, I've done it for Origin, Steam and UPlay now because of these instances.

 

[edscdk]

These accounts seem to get hacked all the time.. How does this happen? Super easy password, keylogger, details sold by employee or social engineering.. I don't believe it could be brute forced..

Same with BT, TalkTalk and AOL email accounts loads of people have them "hacked"

 

[montymint]

These accounts seem to get hacked all the time.. How does this happen? Super easy password, keylogger, details sold by employee or social engineering.. I don't believe it could be brute forced..

Same with BT, TalkTalk and AOL email accounts loads of people have them "hacked"

It's always shared username / password combos across sites. A weaker site is hacked and all the email / passwords are ran against all the big sites to see if hits are made. Mix your log in deets about to ensure this doesn't happen.

 

[wnb]

This has happened to me twice,. First time I called origin and they sorted it in a few minutes. Second time I requested a new password that was sent to my email.

 

[Digital X]

Yeah, as above the 2 step/google authenticator is the best thing you can do, aside from a jumbled password stored on a pass manager. It's a godsend.

 

[ic1male]

All the main gaming sites like Blizzard, Valve, Microsoft, Ubisoft, EA have app authenticators. Please make sure you use them everyone!

 

[SPG]

Be happy in the thought you will notice to play crap from EA ever again.

 

[Psypher5]

mine got done recently (twice!) spoke to ea on a callback and sorted it and enabled 2 factor, however i am unable to change my ID now as it says its already registered.

very annoying.

 

[varkanoid]

Its the same when you still see cheaters in games. I still see the odd one in SW:BF when I play the odd game. Go do a search on the user in Origin and it shows they are offline even though they are ingame cheating.

 

[P.B]

thanks guys i rang them all sorted now, did think there was a call line. so much more helpful as the online is useless

 

[MooMoo444]

I hope mine gets hacked. It has Mass Effect Andromeda on it :/

 

[Gerard]

Happened me a while ago and the cheeky gitt bought fifa through my account. I just logged in one day and seen fifa in my games library all of a sudden. For some reason it almost always seems to be some Russian git doing it.

 

[TangoEchoAlpha]

All the main gaming sites like Blizzard, Valve, Microsoft, Ubisoft, EA have app authenticators. Please make sure you use them everyone!

Didn't realise Blizzard had one as well, thanks - just installed it.

 

[FloppyPoppy]

Didn't realise Blizzard had one as well, thanks - just installed it.

I actually think it was blizzard who was the first to go this route. They already had a physical authentication device but I believe they were the first if not very close to making an app version.

Must have tech either way it saves my steam account more times than I care to mention.

Interesting correlation is the more games you have / inventory items the more frequently you get attacked like this in my experience.

I make very random passwords so definitely not brute force (example made up just now: fwszgvffss!2523!) so I'm unsure of how anyone could guess or brute something like that so can only imagine I was compromised in other ways. I have fresh installed windows and changed all passwords and yet I still regularly get attacked. Usually whilst at work my phone will pop up with a login authentication code and I can't help but laugh a little.