Infinite prime alarm installer code

zooankski · 11 Jan 2017 at 22:16

Our house had this alarm installed when we moved in. I have the master code but to change a lot of settings an installer code is required.
The previous owners have no idea what it is and a google search has proved fruit less on a system reset work around. Any one on here got any suggestions? Default code doesn't work either.

jpaul · 12 Jan 2017 at 09:51

find pdf manuals via one of the security forums, you can post there to confirm hard reset procedure and default installer code, but they typically reset installer code anyway when the alarm is under a maintenance contract.
(for me had to open control box and follow sequence with dip switches, both codes unknown) otherwise call out for $$$.

if you don't know the installer code I am not sure you can supress all types of alarm scenario -- so maybe a liability

Lumeycom · 12 Jan 2017 at 10:36

https://www.tlc-direct.co.uk/Technical/DataSheets/ESP_Prime/prime_instalations_EL206186.pdf

Chapter 12 suggests you can factory reset the panel.

zooankski · 15 Jan 2017 at 11:03

Lumeycom said:
https://www.tlc-direct.co.uk/Technical/DataSheets/ESP_Prime/prime_instalations_EL206186.pdf

Chapter 12 suggests you can factory reset the panel.

Trouble is I need the installer code to access this part of the menu

Swifty55 · 15 Jan 2017 at 12:47

Can you not found out who the installer was?

99% of the time they use the same installer codes on all their installations. So they should be able to help.

Lumeycom · 15 Jan 2017 at 15:11

There has to be a way of resetting it to factory. Is there not a reset jumper on the PCB?

Niels Hansen · 23 Feb 2018 at 09:58

Hi, did you find a way to reset this alarm?
I have just moved into a house with the same alarm system, and the prevouis owner does not know the installer password either. I have tried the default installer password "1111" but it does not work.

Please advice

GW1970 · 24 Feb 2018 at 08:33

Try

To clear user codes:
1. From the Programming menu, select Initialize, Clear Users [973]

This should reset all user codes and installer codes back to original

zooankski · 24 Feb 2018 at 21:14

I will give this a go. Nothing else has worked.

GW1970 said:
Try

To clear user codes:
1. From the Programming menu, select Initialize, Clear Users [973]

This should reset all user codes and installer codes back to original

DXP55 · 25 Feb 2018 at 13:36

Have you tried 1111 - Just something I came up with after googling it - seems others have the same problem

PhilGreen · 8 Dec 2018 at 08:06

Resetting infinite codes

1. remove control panel front cover (alarm will sound)
2. disconnect mains power
3. disconnect battery
4. leave for 4 minutes
5. reconnect battery only
6. wait for panel to load up
7. press “ X “ then enter your disarming codeif you have it (if not go directly to item 8)
8. press the “tick” button
9. hold down number “4” until two asterix “ * * ”appear
10. release number “4”
11. hold down number “5” until two more asterix “ * * “ appear ( there will now four asterix “ * * * * “ in total)
12. release number “5” (system will now jump straight into the main menu)
13. press “973”
14. (panel will display “clear users, ok?”) press “tick” to confirm
15. both the user code and installers code will be reset to the defaults
16. remove control panel front cover and reconnect the mains power.
17. re-fit control panel front cover

Default codes:

Master user code: 1234

Installers code: 1111

PhilGreen · 8 Dec 2018 at 08:07

Does anyone have full instructions with regards to installing the gsm module. It’s in the system and initialised (found). What next. Thanks

johan kjellgren · 10 Mar 2019 at 13:25

PhilGreen said:
Resetting infinite codes

1. remove control panel front cover (alarm will sound)
2. disconnect mains power
...
16. remove control panel front cover and reconnect the mains power.
17. re-fit control panel front cover

Default codes:

Master user code: 1234

Installers code: 1111

Thank you very much. Signed up just to say that