Just bought a Lenovo WMR headset in the Black Friday sales

silvagti · 7 Dec 2018 at 07:29

Drangueos said:
What about the hololens driver?
I reinstalled the driver, tried different versions, on one of the 3 pcs I tested I did a fresh windows instalation.

What happens when you plug it in? Literally nothing. Do you hear the connection noise? Any lights/power LEDs? Is anything being displayed?

First thing I'd check would be connecting it to a USB wall adaptor incase your PC/USB port isn't delivering enough power.

I'll collect mine this weekend so can hopefully offer a couple of suggestions to help! Assuming mine actually works :eek:

To be fair reading your reply it sounds like you know what you're doing so it probably is faulty unfortunately.

Drangueos · 8 Dec 2018 at 06:56

silvagti said:
What happens when you plug it in? Literally nothing. Do you hear the connection noise? Any lights/power LEDs? Is anything being displayed?

First thing I'd check would be connecting it to a USB wall adaptor incase your PC/USB port isn't delivering enough power.

I'll collect mine this weekend so can hopefully offer a couple of suggestions to help! Assuming mine actually works

To be fair reading your reply it sounds like you know what you're doing so it probably is faulty unfortunately.

no lights, but it recognises and launchs the mixed reality portal and then it asks to check the display cable (it doesn't work in all USB3 ports)
Yeah, I have a powered usb 3.0 hub, tried that, also got an active display port to hdmi, even tho my gpu has a working hdmi port.
Usually I know what I am doing

but even the most experienced people can sometimes miss something basic

Wingz · 8 Dec 2018 at 13:11

Drangueos said:
no lights, but it recognises and launchs the mixed reality portal and then it asks to check the display cable (it doesn't work in all USB3 ports)
Yeah, I have a powered usb 3.0 hub, tried that, also got an active display port to hdmi, even tho my gpu has a working hdmi port.
Usually I know what I am doing but even the most experienced people can sometimes miss something basic

Does the mixed reality show up in device manager in “monitors”? I assume you have the latest windows update.

silvagti · 8 Dec 2018 at 15:04

@Drangueos Picked up the headset today. The setup went pretty smoothly so I'm thinking that you may have a faulty unit unfortunately.

The only real gotcha was that after installing SteamVR (which is prompted me to do after connecting the headset) I also had to manually search for and install "Windows Mixed Reality for Steam" before the headset was detected with any of the Steam games I tried to use it with.

First impressions and pretty good. The resolution is decent and tracking from the headset based cameras is also working great. Overall I wouldn't say it was any better or worse than the other headsets (PSVR,Vive, Oculus Rift/Go) I've tried really. They're all pretty similar.

Happy to answer any questions if anyone wants more information. I'll try a few more games tonight.

Drangueos · 8 Dec 2018 at 21:52

Wingz said:
Does the mixed reality show up in device manager in “monitors”? I assume you have the latest windows update.

It doesn't show on monitors, yes I have the last windows.

Drangueos · 8 Dec 2018 at 21:53

silvagti said:
@Drangueos Picked up the headset today. The setup went pretty smoothly so I'm thinking that you may have a faulty unit unfortunately.

The only real gotcha was that after installing SteamVR (which is prompted me to do after connecting the headset) I also had to manually search for and install "Windows Mixed Reality for Steam" before the headset was detected with any of the Steam games I tried to use it with.

First impressions and pretty good. The resolution is decent and tracking from the headset based cameras is also working great. Overall I wouldn't say it was any better or worse than the other headsets (PSVR,Vive, Oculus Rift/Go) I've tried really. They're all pretty similar.

Happy to answer any questions if anyone wants more information. I'll try a few more games tonight.

yeah, I think it is faulty, waiting for them to book a collection to get a replacement.
Cheers

freebooter · 9 Dec 2018 at 20:15

Drangueos said:
no lights, but it recognises and launchs the mixed reality portal and then it asks to check the display cable (it doesn't work in all USB3 ports)
Yeah, I have a powered usb 3.0 hub, tried that, also got an active display port to hdmi, even tho my gpu has a working hdmi port.
Usually I know what I am doing but even the most experienced people can sometimes miss something basic

I also got stuck on the 'check your display cable' msg for a while. My card has 2 hdmi sockets and my monitor was on one. When I plugged the headset into the other it wouldn't work. I now have my monitor connected with a dvi -> hdmi cable and the headset will work in either of the hdmi sockets.

I would like to get it working with the monitor back in one of the hdmi sockets as well but I haven't had time to investigate it yet and see if it is possible.

varkanoid · 13 Dec 2018 at 10:36

Anybody use this with glasses and how they found it/did it fit ?

silvagti · 13 Dec 2018 at 13:37

varkanoid said:
Anybody use this with glasses and how they found it/did it fit ?

I have. It fits fine and there's plenty of room.

varkanoid · 13 Dec 2018 at 22:33

Also anybody tried these modifications -

(Enabling motion reprojection for SteamVR Apps)
https://docs.microsoft.com/en-us/wi...uide/using-steamvr-with-windows-mixed-reality

or this one

(Improve HMD clarity & sharpness hack)
https://steamcommunity.com/app/719950/discussions/0/3276824488715073552/

silvagti · 14 Dec 2018 at 07:43

Unfortunately it looks like my Geforce 980 isn't supported for motion reprojection. I need to try playing around with supersampling. So far when I've increased things like that it's caused the frame rate to take a dive resulting in choppy performance. I'll play around with the settings.

varkanoid · 14 Dec 2018 at 22:01

Managed to get a HP one for £129 so be interesting to see whether I get on with it motion sickness wise.

theboyrob · 17 Dec 2018 at 19:05

varkanoid said:
Managed to get a HP one for £129 so be interesting to see whether I get on with it motion sickness wise.

Can I ask where you managed to get that from?

hyperseven · 17 Dec 2018 at 19:19

varkanoid said:
Managed to get a HP one for £129 so be interesting to see whether I get on with it motion sickness wise.

where from fella as hoping to get a cheap WMR so can take it to show my mum. Dont want to lug my Rift about and my lappy is VR ready.

varkanoid · 17 Dec 2018 at 19:38

Fleabay still had plastic covers on.

hyperseven · 17 Dec 2018 at 19:41

varkanoid said:
Fleabay still had plastic covers on.

cheers i'll have a look.

If not I'll try and pick up a load of cheap CEX vouchers from AVF and get a Dell or Acer.

theboyrob · 23 Dec 2018 at 22:42

I managed to get hold of one at a decent price, brand new, got 20 mins use out of it now it's also doing the check your display cable message. I've tested the HDMI port and it's fine with my monitor (which is usually on DVI). ImI on latest windows 10 (1809). The device shows up in device manager under mixed reality headsets and another USB device as Hololens device but nothing under monitors. Seems a common issue, perhaps not the most reliable product ever made. Very frustrating as was looking forward to getting some use whilst I'm off work.

Trying to find a return section on the Lenovo website is proving tricky, has anyone got a link? I didn't actually buy it from Lenovo so may try the third party supplier.

silvagti · 24 Dec 2018 at 15:13

Does anyone have any tips on how to get WMR steam games working smoothly. I've tried a few titles but many seem to have performance issues or control mapping problems? My friend doesn't have these issues on his Vive with a lesser spec so I'm guessing it's a WMR problem?

Is there something I'm missing as one had to refund a couple of titles which looked like they should work without issue?

I know my GPU (Geforce 980) is getting on a bit but I didn't expect to encounter so many problems. Guess I've maybe been spoiled by the ease of PSVR and expected the windows experience to be as straightforward!

Drangueos · 31 Dec 2018 at 16:30

Drangueos said:
yeah, I think it is faulty, waiting for them to book a collection to get a replacement.
Cheers

Finally after more than 3 weeks I got the replacement...
plugged in and it worked straight away... so yeah, the first one was faulty.
What a nightmare was to get it replaced, so many phone calls and emails

Pandobear · 2 Jan 2019 at 10:35

Drangueos said:
Finally after more than 3 weeks I got the replacement...
plugged in and it worked straight away... so yeah, the first one was faulty.
What a nightmare was to get it replaced, so many phone calls and emails

Lenovo have been pestering me to complete a survey, might be worthwhile giving them some clear feedback on your experience.