Like stats - Sky Fibre Max

[Jay]

Recently upgraded from sky fibre unlimited to max. Download only syncing at 35. Anyone know if they notice a problem with my stats?

Router Statistics
System Up Time: 06:07:50
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN MER 15492012 8487522 10 7811038 227119 06:06:06
LAN Up 3930330 7452301 0 200964 7788865 06:07:50
WLAN (2.4 GHz) Up 195090 40739 0 8155 0 06:05:56
WLAN (5 GHz) Up 1481546 886749 0 633399 63441 06:05:54
Broadband Link Downstream Upstream
Connection Speed (Kbps) 34999 12000
Line Attenuation (dB) DS1:14.1 DS2:31.8 DS3:49.1 US0:2.5 US1:24.4 US2:38.6
Noise Margin (dB) DS1:14.6 DS2:14.6 DS3:14.6 US0:15.0 US1:13.2 US2:12.6

 

[MagicBoy]

What do Sky say you should be getting?

 

[bremen1874]

And what were you getting before the upgrade? If it was the same speed as you're seeing now then having the upgrade doesn't make much sense.

 

[Jay]

Hi guys,
I was getting 40/10

 

[Dangerous Dave]

The download connection speed of 34999 along with the headroom on the SNR makes it look like you are on a banded profile. It is going need a DLM reset to clear that and allow full line speed.

 

[V_R]

The download connection speed of 34999 along with the headroom on the SNR makes it look like you are on a banded profile. It is going need a DLM reset to clear that and allow full line speed.

This.

 

[Jay]

Thanks guys, I'll get onto sky

 

[Shawreyboy]

The download connection speed of 34999 along with the headroom on the SNR makes it look like you are on a banded profile. It is going need a DLM reset to clear that and allow full line speed.

+1

SNR (Noise Margin) should be down at near 3dB for an 80/20 FTTC.

Shawrey

 

[V_R]

6dB is the default, XdB is only available if the line is good enough (ie not too much noise or crosstalk) and DLM 'turns it on' and its not available to ECI cabs and neither is G.INP (the last I heard anyway) as far as I know. So its not a given it will default to 3dB.

 

[Jay]

Looks sorted. Openreach came reset line and fitted new filter

Broadband Link Downstream Upstream
Connection Speed (Kbps) 67437 20000
Line Attenuation (dB) DS1:13.7 DS2:31.6 DS3:48.9 US0:2.1 US1:24.4 US2:38.5
Noise Margin (dB) DS1:6.3 DS2:6.3 DS3:6.3 US0:7.4 US1:6.7 US2:6.1

 

[V_R]

That's more like it.

 

[Jay]

Thanks for your help

 

[michty_me]

That was quick! I'm impressed!
What are your new stats and what type of cab are you on?

 

[woppy101]

Looks sorted. Openreach came reset line and fitted new filter

Broadband Link Downstream Upstream
Connection Speed (Kbps) 67437 20000
Line Attenuation (dB) DS1:13.7 DS2:31.6 DS3:48.9 US0:2.1 US1:24.4 US2:38.5
Noise Margin (dB) DS1:6.3 DS2:6.3 DS3:6.3 US0:7.4 US1:6.7 US2:6.1

I would have still though you would get more than that, closer to the full 80mb actually, my attenuation is 15.6db and I get 75mb

 

[michty_me]

I would have still though you would get more than that, closer to the full 80mb actually, my attenuation is 15.6db and I get 75mb

As his line has just been reset, DLM will take a little while to remove interleaving and if on a huawei cabinet, will settle down to a 3dv profile hopefully

 

[V_R]

Yep, interleaving is on by default on new profiles. All being well it should go away after some time, but that could be a few days or weeks, DLM is a strange beast.

 

[Jay]

I'll keep checking over the next week and post back what it settles on.

 

[michty_me]

After about 3 days my line started making adjustments. It took pretty much bang on two weeks for it to settle fully last time.

 

[V_R]

What sort of pings are you getting at the moment?

 

[Shawreyboy]

6dB is the default, XdB is only available if the line is good enough (ie not too much noise or crosstalk) and DLM 'turns it on' and its not available to ECI cabs and neither is G.INP (the last I heard anyway) as far as I know. So its not a given it will default to 3dB.

Yes forgot some cabs are ECI based. All are Huawei around here so overlooked this fact.

Shawrey