Soldato
- Joined
- 26 Aug 2004
- Posts
- 3,257
You will get refund on the price you paid for the S10.
You can also ask for your trade-in phone back or a refund for the current trade-in price.
**** The Official Samsung Galaxy S10 Family Thread ****
- Thread starter doodah
- Start date
You will get refund on the price you paid for the S10.
You can also ask for your trade-in phone back or a refund for the current trade-in price.
Ah ok, I wasn't sure if they'd be able to locate the old phone. I presume the 'current trade in price' isn't the full amount they offered against the S10 for it?
Soldato
- Joined
- 26 Aug 2004
- Posts
- 3,257
Assuming your phone meets the minimum requirements set out in clause 5.2 you should receive the full trade-in value price if they can't return your old phone.
However the trade-in price offered on www.samsungrecycle.co.uk seems to be much less than what was offered on pre-order.
Source: https://images.samsung.com/is/conte...nd-conditions-final-legal-approved-launch.pdf
Last edited:
Soldato
- Joined
- 26 Aug 2004
- Posts
- 3,257
Just got this.
Not entirely clear (doesn't explicitly state) - but I assume that means my trade in was accepted in the state it was sent?
Yes received the same email as well. Would have said something along the lines of being rejected otherwise.
Has anybody traded in a phone with cracked front screen? Im trying to work out how much my normally £200-worth S7 Edge will be worth, as I have since dropped the phone and cracked the screen. Their T&Cs state they charge up to £100 for any damage, so Im expect the cracked screen to half the price of it.
I used the Samsung trade in as well. But have not got my trade in pack through the post. Talked to them loads on the live chat and keep getting told it'll be here soon. Getting fed up now, just want to send my old phone off and get everything sorted.
Strange. Mine arrived the same Friday as the phone (with royal mail)
Sorry G-Man, how are you getting the key? Samsung is giving me keys that dont work , ie KLM.
Ive spent hours on this and im losing the plot
A tiny (4mm by 1mm) area of dead pixels right in the corner and I didn't get penalised. Cracked screen is quite different though as the terms explicitly state it must not be cracked.
Then again I had the same understanding as you of the terms - that even if you intentionally send something that doesn't meet the requirements, the worst they can do is take £100 from you - seems bizarre though so you might want to call and check. Maybe that goes out of the window if you explicitly lie and check the box that says you agree the phone meets the terms (when you know it is clearly cracked)
Sorry G-Man, how are you getting the key? Samsung is giving me keys that dont work , ie KLM.
Ive spent hours on this and im losing the plot
Try this one: https://seap.samsung.com/license-keys/generate/edu
They last three months and then you have to generate a new one. However, on the main page I've just noticed that Samsung is stopping these keys in July which means SABS will no longer function past then.
It seems we'll have to move over to a similar ad blocker called Adhell 3 which, like SABS, was shut down but fortunately uses the KLM keys rather than the old. It might be worth just getting it now actually, but I'm going to wait until July. https://www.gadget-rumours.com/how-...ell-3-1-1-with-new-standard-knox-license-key/
Soldato
Nope. Like somebody pointed out there, that's not even central so a bit suspect....
Soldato
Same debate myself, although I'm currently on 6T so doesn't make much sense but when did sense ever come into buying tech!
May I ask where you're getting this £110 off?
Soldato
Someone said similar on the link and the reply was -
"Teardowns have shown the sensor itself not centered. The entire unit is, but there is a connector on the side, so the sensor irself looks a bit off center. (look up Jerry rigs everything)."