Sky Friends and Family deal thread! Now with, er NOW deals!

RoboCod · 3 May 2019 at 09:35

MissChief said:
Sadly yes.

To be fair, Sky are very open to haggling with existing customers at the moment, despite reading on here that they're cutting that down.

superdumper · 6 May 2019 at 09:15

RoboCod said:
I was wondering, it sounded suspicious but then he was able to reel off a lot of information about my account so I couldn't be too sure. Sky themselves weren't sure, but being such a big company with so many departments I guess that's understandable. Next time, I'm going to provide a password but one that is incorrect and see what they say.

It could have been Sky, and if the person did not access your account then there would be no trace of it in the account history, so anyone who would have checked could not have verified anything.

What was the call about? They should have mentioned why they were calling.

RedvGreen · 6 May 2019 at 13:37

I'm an existing customer, around 13 months into an 18month contract, is it possible for me to enhance my current deal (i.e. use one of your codes and sign up for a further period?) I'm on £25 p/m for HD, Entertainment and the basics only with SkyQ.

MissChief · 6 May 2019 at 13:44

RedvGreen said:
I'm an existing customer, around 13 months into an 18month contract, is it possible for me to enhance my current deal (i.e. use one of your codes and sign up for a further period?) I'm on £25 p/m for HD, Entertainment and the basics only with SkyQ.

Sadly not no. Brand new customers only.

RedvGreen · 6 May 2019 at 13:52

MissChief said:
Sadly not no. Brand new customers only.

Dang! Any deals for existing customers on the horizon? :confused:

MissChief · 6 May 2019 at 15:11

RedvGreen said:
Dang! Any deals for existing customers on the horizon?

The only one I have is a discounted Q upgrade with Multiscreen but only for sky+HD without MS.

superdumper · 6 May 2019 at 18:06

RedvGreen said:
Dang! Any deals for existing customers on the horizon?

Existing customers are supposed to ring Sky for an offer. Might be best if you wait another 4-5 months though.

passey89 · 7 May 2019 at 07:09

Currently on virgin looking to swap are the offer on the front page still the latest?

MissChief · 7 May 2019 at 12:51

passey89 said:
Currently on virgin looking to swap are the offer on the front page still the latest?

They are. I've received your trust message, will respond shortly.

passey89 · 7 May 2019 at 12:55

MissChief said:
They are. I've received your trust message, will respond shortly.

Brilliant thanks.

passey89 · 7 May 2019 at 19:36

MissChief said:
They are. I've received your trust message, will respond shortly.

@MissChief done and ordered thank you.

ants83 · 8 May 2019 at 20:40

Could I get a code ? Email in trust. Have a family member wanting to sign up .

MissChief · 8 May 2019 at 22:22

ants83 said:
Could I get a code ? Email in trust. Have a family member wanting to sign up .

Nothing through yet?

ants83 · 9 May 2019 at 08:35

MissChief said:
Nothing through yet?

Just sent you a pm

chris.tarry85 · 13 May 2019 at 13:15

Daft question - but do options two and three include Netfix? Or simply allow you to link you existing subscription?

MissChief · 13 May 2019 at 14:04

chris.tarry85 said:
Daft question - but do options two and three include Netfix? Or simply allow you to link you existing subscription?

If the deals mention Ultimate on demand that includes Netflix.

Mason- · 13 May 2019 at 21:25

Trusted you asking for a code for my mother @MissChief

MissChief · 13 May 2019 at 22:03

Mason- said:
Trusted you asking for a code for my mother @MissChief

Received, will sort tomorrow.

Mason- · 13 May 2019 at 22:13

MissChief said:
Received, will sort tomorrow.

Cheers pal.

kevpuk · 15 May 2019 at 14:51

RoboCod said:
To be fair, Sky are very open to haggling with existing customers at the moment, despite reading on here that they're cutting that down.

Hmmm, not been my recent experience......we had a great deal of 55.70 for TV (sports hd, cinema, Q multi, hd) on 2tb Q box, with 3 minis (only 2 on at a time) and 29 for BB/phone = £86.70/month...…. BB going up £2 intra contract, which is meh but ok, but TV side offers now expiring and going up +£30

Sky not offered anything much at all on chat just now, anything they offered also had a £15 admin charge(!) which was unremovable, seemingly, so have had to look at cancellation.

Does retention call to customer still happen/generate the best results?