Lexus Dealer

Psycho Sonny · 17 Jun 2020 at 10:22

Just been told by an official Lexus dealer (car is in for a service and MOT) that it doesn't have an EGR valve. Yet every forum says it does and it is an issue.

They offered me a oil and fuel flush for £38. Anyone ever had that done? Said they put something in the car and run it for a bit then put the new oil in. And some injector cleaner in the fuel. Sounded like BS to me but they say they recommend it on every service and I never had it done last year.

tom_e · 17 Jun 2020 at 10:48

Don't know about the EGR value but the flush and cleaner is just an easy money spinner for them. If it's recommended then why is it not in the Lexus service schedule?

jamoor · 17 Jun 2020 at 10:59

tom_e said:
Don't know about the EGR value but the flush and cleaner is just an easy money spinner for them. If it's recommended then why is it not in the Lexus service schedule?

This.
You won't even be able to tell if it has ever been done either.

Nasher · 17 Jun 2020 at 11:21

Oil flush maybe. I dont think there is much point in a fuel flush.

Pyscho_Si · 17 Jun 2020 at 14:49

Lexus Petrol Fuel System Cleaner is £9 a bottle... so you can estimate the dealer mark up.

Diagro · 17 Jun 2020 at 18:06

A bottle of engine flush is about £6... Their making 25 is quid.

Not really a massive mark up to be fair.

If it's not an old car, an Engine flush can't do any harm.

Vita · 17 Jun 2020 at 18:25

Psycho Sonny said:
Just been told by an official Lexus dealer (car is in for a service and MOT) that it doesn't have an EGR valve. Yet every forum says it does and it is an issue.

They offered me a oil and fuel flush for £38. Anyone ever had that done? Said they put something in the car and run it for a bit then put the new oil in. And some injector cleaner in the fuel. Sounded like BS to me but they say they recommend it on every service and I never had it done last year.

They won’t acknowledge it because it’s a possibility of it being a known problem later on in the life of the car. I’ve found Lexus dealers to be hit and miss these days. Go straight to the franchise who own it and explain your concerns to them. That usually gets the ball rolling.

telewebby · 17 Jun 2020 at 21:16

Is this the CT200h? if so yes it does have an egr as i hve had mine replaced under the extended warranty and the pipes cleaned out to make sure no furtehr issues.

what dealer was it?

Alex

Psycho Sonny · 17 Jun 2020 at 23:55

telewebby said:
Is this the CT200h? if so yes it does have an egr as i hve had mine replaced under the extended warranty and the pipes cleaned out to make sure no furtehr issues.

what dealer was it?

Alex

Main dealer in Glasgow City centre.

How many miles had yours done?

wolfie138 · 18 Jun 2020 at 07:39

Psycho Sonny said:
They offered me a oil and fuel flush for £38. Anyone ever had that done? Said they put something in the car and run it for a bit then put the new oil in. And some injector cleaner in the fuel. Sounded like BS to me but they say they recommend it on every service and I never had it done last year.

this must be flavour of the month, I got offered it on my 68 plate for the first time ever. I politely declined. if I need a flush and clean after less than 6k miles, something's wrong. as soon as they started spouting the sales blurb it stank of money gouging. if I want to add something to my petrol tank and run the car for a bit I think i'm capable of doing that myself and not paying dealer prices.

telewebby · 20 Jun 2020 at 09:52

Psycho Sonny said:
Main dealer in Glasgow City centre.

How many miles had yours done?

it was around the 80k mark i noticed it, noisey start up(rattle/missfire feeling) felt a bit lacking power lower down and not as smooth on the switch over from battery to engine and mpgs dropped by 4-5 mpg

Alex