No it certainly does not completely fix it. It is a bodge really. Had a ‘senior’ engineer tell me the only way to fix it is a SH2, SH4 or a business hub.
I’m switching to FTTP to get rid of the SH3!
As much as Virgin wants you to believe to the contrary, it is not the best for pings.
Please provide evidence of Virgin making ping claims (Hint: They don’t).
Also knowing what passes for a ‘senior‘ or even ‘senior network’ engineer let alone area/regional and national heads from having worked and interacted with them professionally and socially, they likely have minimal awareness beyond ‘it’s a hardware bug affecting the following model’ as TBH it’s nothing to do with them and at best they’ve read part of an email if you’re lucky as it doesn’t directly relate to them and that’s where the interest stops.
The number of users who actually had first hand experience of the issue was (as a proportion of the whole) minimal, a vocal minority quite rightly complained about it, because it was a ball ache of a problem for some, but comments on this forum showed several examples of people who clearly weren’t experiencing it blaming it for whatever else was going on. The firmware mitigation hasn’t fixed it as such, but it now isn’t something that you will notice, so what exactly are you doing that still has issues, and why circa 2 years after they were resolved for everyone else are you only now leaving VM to get away from them? Are you stuck in some sort of strange time phenomenon where you are living two years ago but can post to the future via the wonders of OCUK? If so hang on for 2-4 months and you’ll get a firmware that will solve your issues, also buy hand sanitiser, toilet roll and yes put a few quid on that bloke from ‘I Haven’t a Clue’ running the country. You’re welcome