Un-Official Offical Queue Email Thread

Ollie187 · 2 Oct 2020 at 15:38

MSI Gaming X Trio
17th Sep 15:09
Official 143
Unofficial 474

Nutloose · 2 Oct 2020 at 15:39

Ordered an Asus 3080 TUF OC at 21:44 on the 17th and I am at 106 in the queue. which goes with the phone conversation that put me between 100 and 120.

Sweeet · 2 Oct 2020 at 15:41

morta said:
yea thats the email i got aswell. but this card is not out yet. they have not even reviewd it yet. so thats impossible

Come on... Yes impossible for you, so this obviously doesn't apply to the specific card that you ordered if it hasn't been released yet... But it applies to vast majority of other cards that have been released that they are actively shipping, like the MSI Gaming X Trio that I ordered. Those are actively being shipped out as they are receiving them, so customers like me will receive updates which will allow us to figure out the shipment sizes and frequency for this particular card.

Of course it doesn't apply to you, it's completely card specific. So yes it is true, just not for you, which I thought would have been obvious.

Prochi · 2 Oct 2020 at 15:41

PNY RTX 3080 ordered yesterday afternoon and currently 9th in the queue. Here is hoping that OCUK actually gets any of PNY cards.

JTeazey · 2 Oct 2020 at 15:42

I'm in 1399th position for a TUF non OC. anyone else behind me want to make me feel any better? :rolleyes:

psychas · 2 Oct 2020 at 15:42

3080 tuf OC

queue position 400

Date ordered: 19/09/2020 17:14:46

morta · 2 Oct 2020 at 15:42

Sweeet said:
Come on... Yes impossible for you, so this obviously doesn't apply to the specific card that you ordered if it hasn't been released yet... But it applies to vast majority of other cards that have been released and that they are actively shipping, like the MSI Gaming X Trio that I ordered. Those are actively being shipped out as they are receiving them, so customers like me will receive updates which will allow us to figure out the shipment sizes and frequency for this particular card.

Of course it doesn't apply to you, it's completely card specific. So yes it is true, just not for you, which I thought would have been obvious.

yea i was not refering to cards that are already out. though. im not the only one that ordered an aorus card.

Deluxe1 · 2 Oct 2020 at 15:42

Viirus said:
Gigabyte 3080 Vision QC
Date: 22/092020 20:47
Queue position - 11

Fingers crossed we get them in the 1st shipment.

Doppleganger · 2 Oct 2020 at 15:45

3080 TUF

Ordered 20th September.

No 1292

Am I really gonna get this card before Christmas!

Sweeet · 2 Oct 2020 at 15:47

morta said:
yea i was not refering to cards that are already out. though. im not the only one that ordered an aorus card.

You didn't make that very clear, you just said my statement wasn't true, which didn't make a lot of sense since I was only talking about cards they are actively shipping lol

Anyhow, the same will be true for you I guess when they finally get stock of those in when they are released, just hang tight buddy.

IICIIEII · 2 Oct 2020 at 15:47

It seems that I am at position 66 for the Gibabyte Aorus RTX 3090 Xtreme... it could be certainly worse, but it will still take some decent time, I am afraid :rolleyes:

. Also, I get that there are different queues for different cards and this just means that 65 people ordered it before, right?

otester · 2 Oct 2020 at 15:47

view1 said:
Ordered 19:50 on 20 September
Que number 475
3080 Tuf OC
£730 inc postage :-/

Hoping the delay is until after more AMD news on performance and at rrp. Or maybe other sites with a rrp and possibly stock due to not offering a preorder.
Hope amazon gets stock tbh.

Lucky, looks like you got it before they started price gouging.

Tinek · 2 Oct 2020 at 15:51

Nutloose said:
Ordered an Asus 3080 TUF OC at 21:44 on the 17th and I am at 106 in the queue. which goes with the phone conversation that put me between 100 and 120.

Was it actually TUF or TUF OC? As I ordered 17:17 same day as you, paid instantly by PayPal and my queue number is 286. Which would stand against what they said about time of order mattering and not time of payment etc.

EDIT. And of course I need to read slower.

TUF OC, which explains.

Queripel · 2 Oct 2020 at 15:52

FranciscoMDDF said:
Umm are you sure thats right? My order for the Eagle OC was at 15:16 and im 332 in the queue

I'm pretty sure my queue position is based not on when I paid, but some later date (possibly even today, when I finally received my order confirmation email). I queried it with CS but all I got was a slightly snooty reply about how there's clearly a valid reason for it, but they haven't got time to individually analyse everyone's queue position.

Shteve · 2 Oct 2020 at 15:55

Tinek said:
Was it actually TUF or TUF OC? As I ordered 17:17 same day as you, paid instantly by PayPal and my queue number is 286. Which would stand against what they said about time of order mattering and not time of payment etc.

EDIT. And of course I need to read slower. TUF OC, which explains.

So from my queue position, 46 people ordered a TUF non-oc in 7 minutes.

Toekiller · 2 Oct 2020 at 16:00

MSI GeForce RTX 3080 Ventus 3X OC 10GB GDDR6X PCI-Express Graphics
Ordered 15:16:30 - Queue Position 148.

The Old School Gamer · 2 Oct 2020 at 16:01

181 for TUF non-OC.

Say a dozen cards going out each week... so sometime next year then lol.

Awar · 2 Oct 2020 at 16:03

Lastof said:
I'll add that to my "orders made well after mine, but with a better queue number" list. You were 42 hours after me. *stay calm. don't shout at customer service. this isn't their fault*

I like your delivery optimism though. I keep assuming the current 30ish every two weeks might hold, which I know is excessively pessimistic, but it is funny to do the maths and work out dates in 2022.

There's no point getting angry at customer service, a global pandemic is sure to slow down supply, I feel like the suppliers should be questioned more. We need info on production from these companies.

MSi, Asus, Nvidia etc... where is their input and support. Instead they stay quiet and let the retailers take all the rage from customers! Nvidia should have delayed release until they could supply atleast 60% of orders on the day.

opethdisciple · 2 Oct 2020 at 16:04

It's nice to have an email sent out with our queue position but what we need in addition is an estimated time as well based on scheduled GPU stock orders that OcUK are making.

Surely OcUK know that they will be ordering x amount of cards of the type you have ordered and the estimated time frame for that is y.

opethdisciple · 2 Oct 2020 at 16:05

The Old School Gamer said:
181 for TUF non-OC.

Say a dozen cards going out each week... so sometime next year then lol.

Is it really that low?

I expect it will be slow for a while then shipments will increase in the hundreds as productions ramps up.