3 weeks in and still have insanely high pings between 5pm (literally on the dot) and 10pm - Posted all of mine and the father in law's TBQM on their forums and they admit there is a capacity issue in the local area and are working on a fix (yeah, right) yet the next village along hasnt, so assuming its local village POP thats the issue? Only ever arose since they started offering 1Gpbs around here.
I've moving soon down the road, was really tempted to take Gig1 on a new contract but really thinking not to now. The new house has a GFast enabled cab literally next to it, so estimated speeds there are 149Mbps with BT/Sky/Zen for half the cost
They wont even offer any compo or money off the bill because it works for 19 hrs of the day