• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

***** OcUK NVIDIA RTX 30XX SERIES UPDATE THREAD ON DELIVERIES & HOW TO CANCEL YOUR ORDER! *****

Status
Not open for further replies.
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
A very small amount of Asus Strix 3080 OC are due tomorrow. We are also expecting a small amount from a delayed shipment which should also arrive later this week but still awaiting confirmation.


The delayed small amount of Strix 3080 OC have arrived with the distributor and should be arriving with ourselves tomorrow along with the very small amount from another distributor.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
Inno3D are shipping us a close to large shipment of 3080's end of this week / early next week, ETA will be before end of this month, on the shipment shall be Twin X2 OC, X3 and X4 3080's :)
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
The delayed small amount of Strix 3080 OC have arrived with the distributor and should be arriving with ourselves tomorrow along with the very small amount from another distributor.


The very small amount arrived yesterday and were shipped out.
The small amount we are still waiting on, should be here today. :)
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
The small amount of Strix 3080 OC have arrived and are shipping out!
A small amount of MSI 3080 Gaming Trio are due tomorrow.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
Hi there


We are fully aware those still waiting for cards are deeply frustrated about the shortage and lack of updates from OcUK. Unfortunately, OcUK can only pass information on as we get it, which we are doing. Behind the scenes, we are trying as hard as possible to get better information about future shipping volumes.

We should make it clear that OcUK is a reseller of graphics cards and not a manufacturer and as such, we have no control over the quantities produced. We have thousands of backorders on our system and NVIDIA along with all board partners are fully aware of our backorders.

At present, the manufacturers simply cannot meet the demand for the 3000 series (particularly the 3080 model) and we need to inform our customers this is totally out of our control as we are not the manufacturer of the product. Our demand is communicated to board partners on a daily basis and updates are constantly requested, but unfortunately they are not always forthcoming or the updates are simply along the lines of we have no more updates for you. It is an extremely frustrating situation for ourselves to be in as we can see how frustrating it is to our customers and we are doing everything we can. We totally understand our customers’ point of view but at same time, it is upsetting to see anger vented at ourselves when we do not control the launch date or the manufacturing. We are passing on updates as the manufacturers give it to ourselves and pushing to obtain as much stock as possible.

We politely ask our customers to try to be patient. We speak to NVIDIA daily highlighting how customers are extremely unsatisfied with the current situation. NVIDIA this week have promised me volumes are now ramping up and in the next 2-3 weeks, we will receive much improved quantities from board partners.

This launch has being our most stressful ever, with demand outstripping supply massively compared to previous launches. Further delays followed due to Golden Week when all the factories close down. As a reseller we do not pick launch dates for products, we follow the schedules provided by manufacturers as to when product information, pricing and buy buttons can go live.

Although it does not help those who are still waiting for cards, you can take reassurance by the fact that we have shipped over 500pcs of the 3080 and nearly 200pcs of 3090. We expect the 3070 to have better stock at launch and better supply going forward and with supply ramping up on the other models we are hopeful for a better November.

We just want to remind you all, we are talking on a daily basis attempting to secure all the stock we can and we hope come November with no more public holidays and supply ramping up that things will improve. Of course, very popular cards from the bigger brands such as Asus, EVGA, Gigabyte and MSI will take longer for backorders to be fulfilled and presently those manufacturers cannot give us shipping info far enough in advance to know if they can clear all our backorders off in 2020. We feel these manufacturers will not be able to give us concrete information until the end of November.

Please accept our apologies for these delays but also please remember OcUK is not the manufacturer and we are truly in the hands of the board partners in ramping up supply. We will then make sure we receive large volumes of stock so that we can ship your orders. Please bear with us and again be patient.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
Hi there

Also an update to our queuing email system.
An update on queue position is sent after each delivery of that particular SKU.
We shall also send an email every Friday for all SKU queue positions to keep customers informed of their position.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
Just to make it clear and so I am clear on it

Very small = Less than 10 units
Small = 10-30 units
OK = approx 50 units
Large = 75-100 units
Very large = 100+
Dream = 250+
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
The small amount of ROG Strix 3090 OC arrived and shipped on the 16th of October as did a very small amount of TUF OC 3090.

Asus are going to be making none OC products as well, but as with all launches the first waves of stock are always the OC models, Asus have made no announcement stating none OC cards will be made and are still requesting resellers to setup and take orders for none OC products.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
A small amount of the MSI 3090 Gaming Trio also arrived and shipped on October 16th.

A very small amount of Palit 3090 cards are due this week.
A very small amount of Gigabyte 3080 Master & Extreme cards are due this week.
An OK amount of Palit 3080 Gaming Pro is due this week along with a very small amount of the OC version.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
*BUILD ALLOCATION*

I see people asking about build/SI stock.

When I speak to board partners I speak to them regarding B2C stock (retail consumers) and that is the stock they allocate to me.

The board partners also have SI allocation which is for SI partners only and our SI team gets that allocation and that is booked under build stock and is purposely ONLY for SI.

As a total we get extra allocation from board partners due to them also allocating us stock from their SI allocation for our SI builds department (system integration).

As such builds do not impact your queue position or take away from retail allocation. They are treated separately as such and allocated separately by board partners with our SI brands.
 
OcUK Staff
OP
Joined
17 Oct 2002
Posts
38,225
Location
OcUK HQ
*MSI UPDATE*

3090 Gaming Trio - Small amount shipping from MSI factory 23rd October, ETA with OcUK end of October
3090 Ventus - Very small amount shipping same date
3080 Gaming Trio - Large amount shopping 23rd with a small additional amount shipping 31st
3080 Ventus - OK amount shipping from MSI factory 31st, due with us a week later.
 
Status
Not open for further replies.
Back
Top Bottom