New Dell IPS S2721DGF 165hz gaming monitor

RandomMonkeH · 14 Oct 2020 at 22:46

Anybody using one of these in a multiple monitor setup?

I'm thinking of picking one of these up, but I've heard a couple of reports of some issues with this and similar LG based panels such as the 27GL850 whereby if the monitor turns off (or goes to sleep) it will disconnect from the display port causing windows to rearrange all your windows and icons.

Can anybody confirm if this is an issue? If this happens only when you physically power of the display it would be annoying but tolerable, but if it does it every time it goes into power saving mode it would be a dealbreaker.

Pred92 · 14 Oct 2020 at 22:50

RandomMonkeH said:
Anybody using one of these in a multiple monitor setup?

I'm thinking of picking one of these up, but I've heard a couple of reports of some issues with this and similar LG based panels such as the 27GL850 whereby if the monitor turns off (or goes to sleep) it will disconnect from the display port causing windows to rearrange all your windows and icons.

Can anybody confirm if this is an issue? If this happens only when you physically power of the display it would be annoying but tolerable, but if it does it every time it goes into power saving mode it would be a dealbreaker.

I've used this monitor along with my old one with both my PC and Mac and never had any issues. For me it was simply plug and play outside of configuring orientation.

WuMyster · 14 Oct 2020 at 23:00

RandomMonkeH said:
Anybody using one of these in a multiple monitor setup?

I'm thinking of picking one of these up, but I've heard a couple of reports of some issues with this and similar LG based panels such as the 27GL850 whereby if the monitor turns off (or goes to sleep) it will disconnect from the display port causing windows to rearrange all your windows and icons.

Can anybody confirm if this is an issue? If this happens only when you physically power of the display it would be annoying but tolerable, but if it does it every time it goes into power saving mode it would be a dealbreaker.

I'm pretty sure that's an issue with Display Port in general as I had that issue with my AOC monitor and looked it up and turns out its something to do with how Windows 10 handling DP. That only happened if I ever switched off my monitor instead of it going to sleep though.

chroniclard · 15 Oct 2020 at 01:59

Not had that issue with 3 screens connected. My pc doesn't sleep though.

chroniclard · 15 Oct 2020 at 02:00

Absolutely Clueless said:
Thanks. Sounds like bloatware to me, but I will reserve full judgement until I have tried it!

Try running your pc without the "bloatware" of sound card or gpu drivers.

RandomMonkeH · 15 Oct 2020 at 11:28

Well I've pulled the trigger on one of these this morning, Hard to look past this at the price point.
With my luck I'm not expecting to win the panel lottery so I anticipate I'll be testing the returns process - but fingers crossed.

Pred92 · 15 Oct 2020 at 12:58

I initiated the return process last Friday and my experience to date has been far from ideal (image of monitor playing Metro 2033 in a dim room https://i.imgur.com/jBePq7j.jpg). I was told I would receive a new monitor within 10 days.

I then called on Monday to get confirmation, spend an hour and a half on the phone to be told that it is awaiting approval and nothing is confirmed for me to get a new monitor. I call back today and spend another hour on the phone to be told that the monitor works as intended and nothing will be done. I fought on the phone and have now been told that the "tech team" will approve a replacement but it has to go to the replacement team to approve which I'll know in 2 days if they will accept it or not.

The monitor is 2 weeks old tomorrow and I've spent a total of 4 hours on the phone to Dell with no resolution. I am beyond annoyed and have no idea what do to. I just want the damn thing replaced and don't want to be waiting in limbo and having to call them every few days. My GPU has an issue in some games when using display port where the screen flickers black. I had this with another monitor so I know it's not this monitor, but I'm tempted if this request fails to just say the monitor is faulty flicking black. What do you guys think I should do?

S2k · 15 Oct 2020 at 16:14

Pred92 said:
I initiated the return process last Friday and my experience to date has been far from ideal (image of monitor playing Metro 2033 in a dim room https://i.imgur.com/jBePq7j.jpg). I was told I would receive a new monitor within 10 days.

I then called on Monday to get confirmation, spend an hour and a half on the phone to be told that it is awaiting approval and nothing is confirmed for me to get a new monitor. I call back today and spend another hour on the phone to be told that the monitor works as intended and nothing will be done. I fought on the phone and have now been told that the "tech team" will approve a replacement but it has to go to the replacement team to approve which I'll know in 2 days if they will accept it or not.

The monitor is 2 weeks old tomorrow and I've spent a total of 4 hours on the phone to Dell with no resolution. I am beyond annoyed and have no idea what do to. I just want the damn thing replaced and don't want to be waiting in limbo and having to call them every few days. My GPU has an issue in some games when using display port where the screen flickers black. I had this with another monitor so I know it's not this monitor, but I'm tempted if this request fails to just say the monitor is faulty flicking black. What do you guys think I should do?

Jeez, that sounds crap.. That would almost make me carefully wire cut something inside to completely break the thing and then report it as dead rather than a reason DELL can try and weasel around.

Pred92 · 15 Oct 2020 at 16:20

S2k said:
Jeez, that sounds crap.. That would almost make me carefully wire cut something inside to completely break the thing and then report it as dead rather than a reason DELL can try and weasel around.

I wouldn't be so annoyed if the support was competent but I've spent 4 hours so far on the phone with them and still nothing. I know the screen flicker is my gpu (RX480) and I'm tempted to say it's a faulty monitor and record the issue.

neeb · 15 Oct 2020 at 16:50

(image of monitor playing Metro 2033 in a dim room https://i.imgur.com/jBePq7j.jpg). I was told I would receive a new monitor within 10 days.

I was looking at buying one of these over the asus pg279q but after that picture I’m in two minds now it’s horrendous bloom in the corners !! plus customer service doesn’t sound great and I see on here someone said they received a returned item as a new monitor ?

WuMyster · 15 Oct 2020 at 16:54

neeb said:
(image of monitor playing Metro 2033 in a dim room https://i.imgur.com/jBePq7j.jpg). I was told I would receive a new monitor within 10 days.

I was looking at buying one of these over the asus pg279q but after that picture I’m in two minds now it’s horrendous bloom in the corners !! plus customer service doesn’t sound great and I see on here someone said they received a returned item as a new monitor ?

I mean there are people with perfectly fine monitors. Mine has hardly any IPS glow.

marcus1954 · 15 Oct 2020 at 18:08

hi all have now had this monitor since 22/9 so far ok my revision version is A00 and made in August 2020 would be interested what others are.

Chaos666 · 15 Oct 2020 at 21:42

judging by delivery dates they do not have a lot of them... i think they are facing some problems in facing demand for this model.

ballj · 15 Oct 2020 at 22:22

Mine is also on the way £331 too hard to pass up. ETA 18/11

Absolutely Clueless · 15 Oct 2020 at 23:20

Chaos666 said:
judging by delivery dates they do not have a lot of them... i think they are facing some problems in facing demand for this model.

I'm hardly surprised. The dell 20% discount plus the numerous codes going around. It's such a bargain, and saved me circa £100 over the LG equivalent I was looking at. That's a good amount I can put towards something else, like those non-existent cards Nvidia are apparently selling.

On Holiday · 16 Oct 2020 at 00:01

How should we be running G-Sync on this? i.e. Game option, Nvidia Control Panel option?

AdmiralClassy · 16 Oct 2020 at 02:25

Are there any discount codes that still work for this? I've tried some via honey and they don't seem to work anymore.

Chaos666 · 16 Oct 2020 at 04:59

Try "Flash12" for 12%

RandomMonkeH · 16 Oct 2020 at 08:17

AdmiralClassy said:
Are there any discount codes that still work for this? I've tried some via honey and they don't seem to work anymore.

Did you try HSDBIGSALE
I think that is still valid until the 20th.

Pred92 · 16 Oct 2020 at 11:13

Just an update. Still fighting with Dell on getting the monitor replaced. They are saying all light bleed/IPS glow is part of the design on the monitor. I wouldn't mind so much but even in a mildly lit room, the glow is bad in the bottom left corner where is washes everything out.