I was just about to phone them up, but checked my contract on line before I did and it has changed over, so all is now good. Another quick question is a speed upgrade always the cost that’s on the web site, I was hoping to phone up in a few months and get an upgrade from 100 to 200 for a couple of quid, how likely is that?If you want to make sure, just give them a quick call and check, whoever you spoke to will have left notes on the account and even CS can check the order, as it’s not been installed yet it’ll have everything on it - all that needed doing was the services being installed changed and the correct offer code being applied. It’s worth mentioning that CS may not be familiar with the offer codes and how to check the order as it’s not normally something they are involved with, but it should 100% be in the notes aka customer comments (CC) screen.