Soldato
https://germdefence.org/privacyPolicy.html has an email address at the bottom: [email protected]
Try emailing them to be removed.
Try emailing them to be removed.
In fairness, the Receptionist may well be telling the truth - as far as she understands it.I have tried that but was told be the receptionist that "they're from the powers that be and there's nothing we can do about it here"
Samsung S8. Apparently there was a feature to block messages containing certain phrases but not anymore.
NHS should provide unsubscribe option though. GDPR...
Do you actually know what GDPR is?
There's nothing in that message you quoted that breaches any GDPR guidelines.
..... to be told "tough luck deal with it"
Considering how easy it is to fake caller ID/message sender information it's highly likely that a bulk of the messages are from someone who got the OPs number from somewhere (website data breach where the data is being sold on te dark web) and is faking the sender ID to make it look like it's coming from the NHS (and I highly doubt that the NHS would recommend a site that only came into being at the start of this pandemic).Is it a real NHS message? I'd have thought they'd have pointed you to the .gov website for anything like that.
I'd be changing GP's
Considering how easy it is to fake caller ID/message sender information it's highly likely that a bulk of the messages are from someone who got the OPs number from somewhere (website data breach where the data is being sold on te dark web) and is faking the sender ID to make it look like it's coming from the NHS (and I highly doubt that the NHS would recommend a site that only came into being at the start of this pandemic).
We have recently sent out a text message with a link to Germ Defence, this is not a scam, however we can see that this may look concerning.
More information regarding this:
We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home.
etc. etc. etc.
Not for receiving texts, more for having an employee who seems blasé about patients data.Lol for receiving a text message every other month?
I've got a half decent gp surgery now I can ignore any texts the send I would only leave if I could find a better one and these are the best in my catchment and in fact so popular no longer cover my area. So I got in before the horse bolted.
No way would I leave over some SMS messages easily ignored.
Not for receiving texts, more for having an employee who seems blasé about patients data.
SMS Marketing
An informational message from the National Health Service isn't 'marketing' though. As above, speak to your GP (ask for the practice manager) or else email the Trust and ask them.
What data?
His Surgery is sending him SMS messages. They will have his phone number on file in case they need to contact him or remind him of appointments.
All they are doing is sending him information they deem important during a pandemic.
To leave them over this would be crazy IMO.
information which people are questioning if it’s genuine or not. Again if I got fobbed off like that I’m be looking at changing practices
You’re not getting it are you It’s your data and they say they can’t control what’s sent to you ? Then who can? Are they saying they don’t have control over data in general?It is genuine his surgery confirmed that. However they said they couldn't control what gets sent to him as it's likely the director who makes that decision not the receptionist. Yeah he could have asked to be removed from it but I wouldn't leave because I may get sent a Covid related message once in a blue moon
You’re not getting it are you It’s your data and they say they can’t control what’s sent to you ? Then who can? Are they saying they don’t have control over data in general?
"Hi I no longer wish for you to communicate with me using SMS please call or post any communications going forward"
It's your data, you choose how they are allowed to use it. There's no "computer says no" here, it's not optional for them to ignore your wishes unless they want to end up in hot water with the ICO.