Associate
I believe the policy was - and possibly still is - that Gig1 wasn't available as a solo product, the product code will exist on the system, but the idea with cable has always been bundle=cheaper and the more services you have, the better and it's one of the key figures that people get excited about from a reporting perspective... lets just say in a purely hypothetical world, not in any way shape or form related to VM that you'd be amazed what desperate people will do to hit a number. That's the reason for the restriction and the attempt at cross sell (not up sell) additional services as you can't be up sold on Gig1 till they do a Gig2 etc.
Well, looks like I spoke to soon. "Delay beyond their control" txt received. It'll be here tomorrow - which in all honesty I really don't mind either way, I'm in no rush and it works out better in a way to not interrupt WFH.