I ordered from ShopTo on 3rd December, but the order has vanished from my account overnight and the payment for it is just sitting in the 'account balance' field. I've opened a ticket with them, but I guess they've cancelled my preorder? Only console I've ever bought from them before was a PS4, so it's just weird that this order vanished
see my post a handful of pages back, same thing for me. They’ve cancelled it and charged me £20. They are still holding all my money. Horrible company. No way to contact them unless you raise a ticket which they ignore.