New Dell IPS S2721DGF 165hz gaming monitor

Xileize · 13 Dec 2020 at 18:56

You all may be in luck!

unique.username · 13 Dec 2020 at 20:24

Just looked again now, mine has shipped as well. WOW didn't expect that tbh very nice surprise

FoxEye · 13 Dec 2020 at 21:32

A bunch of people from the HUKD thread were saying that they were receiving really bad units. Shoddily/hastily built with buttons that didn't work, etc.

Be interesting to see what experience people here are having.

Overall it seems Dells QC has gone down a notch lately, as well as their customer service. I guess it would be easy for them to just blame that on the pandemic.

Axil · 14 Dec 2020 at 09:48

Well I just got an email from Dell that my OCT 8th order has shipped and is currently in Holland - Still not going to believe anything DELL tells me until the monitor is actually with me and working properly.

LPARKER77 · 14 Dec 2020 at 10:35

Mine were also shipped yesterday with an ETA of Wednesday this week. Still currently in Holland so will wait and see.

Vlad Cojocaru · 14 Dec 2020 at 10:52

Mine too the problem is that I have a flight tomorrow. Should I ask a friend who is still in the house to open it up and check for dead pixels and quality while I am away or is it fine to leave it unopened until Jan? I wouldn't want the send back period to expire.

MenzR · 14 Dec 2020 at 10:55

Mine order placed in 18.11 has also been shipped for an ETA of 16.12. We will all have to see how many issues we all get with these - no doubt rushed production units. Let's hope Dell have done well here

norbiw13 · 14 Dec 2020 at 11:24

My order from 13th November also has ETA as Wednesday (16/12).

I have received an invoice document to "remit funds via wire transfer". Do you think they will attempt to collect the payment themselves or do I have to contact customer service to get this sorted?

MenzR · 14 Dec 2020 at 11:34

LPARKER77 said:
Mine were also shipped yesterday with an ETA of Wednesday this week. Still currently in Holland so will wait and see.

I have already contacted Dell CS - and as soon as the item is dispatched the payment method you provided at the start (if you ordered it online through a quote in my case at least) will be charged upon that happening - so in other words no action needed except ensuring to accept delivery

Vlad Cojocaru · 14 Dec 2020 at 11:37

So does the 14 day return period apply if I don't open the box or do I need a friend to open it while I am away to check if it works?

cakelover · 14 Dec 2020 at 13:44

Hi wondered if anyone might have any suggestions my monitor arrived but wont fit onto my monitor arm. the vesa mount is deep into the back of the monitor so i can slide the monitor onto the arm do i need a new arm? https://www.amazon.co.uk/gp/product/B0757KX24T/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

hughtrimble · 14 Dec 2020 at 16:35

cakelover said:
Hi wondered if anyone might have any suggestions my monitor arrived but wont fit onto my monitor arm. the vesa mount is deep into the back of the monitor so i can slide the monitor onto the arm do i need a new arm? https://www.amazon.co.uk/gp/product/B0757KX24T/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

Rather than trying to slide the monitor with the mount attached onto the arm, why not just slide the mount onto the arm without the monitor attached, and then screw the mount onto the monitor?

FrozenShivers · 14 Dec 2020 at 20:45

Mines is arriving on Wednesday, will update then!

AyeAyeAhoy! · 14 Dec 2020 at 22:09

My last 2 have shipped now as well, including the October 5th non-A! I really thought they'd all be dead in the water.

I bet they're "A' variants when they turn up

AyeAyeAhoy! · 14 Dec 2020 at 22:11

Axil said:
Well I just got an email from Dell that my OCT 8th order has shipped and is currently in Holland - Still not going to believe anything DELL tells me until the monitor is actually with me and working properly.

My Oct 5th shipped too, so I think we may be golden!

Vlad Cojocaru · 15 Dec 2020 at 03:47

So envious on you guys, after waiting for so long It was finally shipped and arriving one day after my flight. I guess I will use mine in Jan with the A variant buyers =))))))))

hughtrimble · 15 Dec 2020 at 10:25

doug_1986 said:
My Oct 5th shipped too, so I think we may be golden!

I am mildly envious having also placed by non A variant order then.

However, I think I'm also pleased I cancelled given the enormous discounts people who ordered later have received (I paid 350 and they've been getting them for 280! Dell did not GAF about trying to match the discounts even for those who've been waiting more than a month longer)

Dan Lilley · 15 Dec 2020 at 10:26

mr griffin said:
If any of you want a price match for the omen 27i at the India food place it's £499 but I can give u a invoice so its matched at £359 if it helps any of you guys out waiting on Dell's crap service. If the Dell's the one for you and you don't mind waiting till who knows when good luck.

Is this offer still good? Been hanging out for the Dell but now looking at the HP so would appreciate being able to use that price match if possible.

mr griffin · 15 Dec 2020 at 10:50

Dan Lilley said:
Is this offer still good? Been hanging out for the Dell but now looking at the HP so would appreciate being able to use that price match if possible.

I don't know? But I can provide you a invoice of that price paid and you have nothing to loose by trying. The 3 of us that got these omens are well happy with them, like I said my m8 chose the omen over the Dell he had both.
Hit me up in trust and I'll send it

AyeAyeAhoy! · 15 Dec 2020 at 10:57

hughtrimble said:
I am mildly envious having also placed by non A variant order then.

However, I think I'm also pleased I cancelled given the enormous discounts people who ordered later have received (I paid 350 and they've been getting them for 280! Dell did not GAF about trying to match the discounts even for those who've been waiting more than a month longer)

So I ended up ordering 3 - one at £350, one at £310 and one at £280. Each has then had a further 10% knocked off.

I only really wanted one, so was going to cancel the 2 more expensive ones, but a mate decided he'd have them instead. Overall then, he's paying around £300 per screen. Not half bad.