Hello,
could a plusnet customer explain to me how their tv packs work please?
I see an entertainment pack on the plusnet website but it's not clear what channels are included in that.
https://www.plus.net/tv/faq/
so Discovery and Nat Geo are included for free?
Yep they are included in the base £5/month youview fee
Just one more question,so you have to sign up for BB then when that has started you can get the tv as I can't see how to order tv from the website on an initial order?
Sign-up for broadband first and then best to ring them to add tv
It it’s a connection issue between you and the cabinet then changing provider will achieve nothing.Been with PN now for 3 years and my contact is up and I think I will be leaving them. My connection has been really iffy this past year and get no were with PN CS.
Don't think it is. Always seems magically work its self out before CS get back to me.It it’s a connection issue between you and the cabinet then changing provider will achieve nothing.
What issues are you having? I've been with PlusNet 4 years now I think and I've never had any issues apart from an Openreach related one.Don't think it is. Always seems magically work its self out before CS get back to me.
Is this using a wired connection or wireless?Random drops during morning to afternoon. High ping issue's which was eventually sorted.