TLDR:
Direct Line won't pay for original windscreen replacement - despite me informing them that my car manufacturer will not honour any warranty claims that arise as a result of non-OE glass replacement and will also not honour any warranty claims relating to the driving assistance features screwing up as a result of the non-OE glass (camera at front behind windscreen). Car manufacturer has offered to "ok" the glass replacement if autoglass provides the full specification and manufacturer before it is installed.
Autoglass won't provide the manufacturer or specification, for what seems like a pretty obvious reason (it's probably trash quality) despite me asking more than 20 times and over a period of two weeks.
Direct line don't give a toss as they won't cover anything related to the OE and I'm getting nowhere with autoglass who literally refuse to provide the above information.
Any suggestions on where to go from here?
Direct Line won't pay for original windscreen replacement - despite me informing them that my car manufacturer will not honour any warranty claims that arise as a result of non-OE glass replacement and will also not honour any warranty claims relating to the driving assistance features screwing up as a result of the non-OE glass (camera at front behind windscreen). Car manufacturer has offered to "ok" the glass replacement if autoglass provides the full specification and manufacturer before it is installed.
Autoglass won't provide the manufacturer or specification, for what seems like a pretty obvious reason (it's probably trash quality) despite me asking more than 20 times and over a period of two weeks.
Direct line don't give a toss as they won't cover anything related to the OE and I'm getting nowhere with autoglass who literally refuse to provide the above information.
Any suggestions on where to go from here?