Associate
So basically you got the pokemon equivalent of a Pidgeot haha. Put it down to a learning experience (that cases aren't worth it) and move on laird
Steam issue - bought duplicate CSGO skin by accident
- Thread starter Scam
- Start date
Yeah
Soldato
Valve take that **** VERY seriously, Credit card and Paypal reversals have ended up with whole account closures in the past.
There Op does have a point though, regardless of how **** we all know skins to be, they can be a bit of fun but if Valve say "no transaction made", they should ensure their systems mean that.
Valve enable this **** ery, they need to accept the consequences when/if their systems go wrong.
What time are we talking between you getting the "transaction failed" message and then the market confirmation email?
Keep persisting with Valve, be polite about it, they may pull through, you just need to get the support agent on a good day.
Valve have improved their customer service over the years but they are still not the best.
Soldato
I hate that word. Are you from heywood by any chance?
Associate
That's weird maaan. Didn't realise it was monkey town slang.
Soldato
Yeah hahaha. I live in heywood but I'm not from here.
No, I said to them had it been a standard credit card transaction I would have had it resolved and refunded in no time at all.
Exactly. If they drop in a few "server not found" errors to a few thousand people every week who knows how much extra money they can skim off people. It's a principle.
Soldato
But still, why would you bother. The time and effort to get it sorted out wouldn't be worth 2 quid
Because regardless of the amount I don't like people stealing from me? lol...
Soldato
Me neither but £2 isn't worth contacting your credit company. £10 then maybe