This is what you get for being dumb enough to spend 8 months waiting in queue, giving an interest free loan of nearly a grand, for a card you were never going to recieve in a million years. MSI just had your pants down, and somehow OCUK is acting heroically for giving you your money back...
Utter simp cringe.
Your take on this situation is spot on, OCUK didn't handle this well at all. Not closing orders after launch day was unbelievably stupid, and their hostile attitude towards paying customers just made it worse. But not everyone who stayed in the queue was gullible. I didn't need the money so there was no point in getting it back while I had a slim chance.... In the end I was only 40 places away from bagging a Suprim X for £770 - that was worth the chance imo.
I spotted that the numbers weren't adding up in November, and ofc got ridiculed by the OCUK troopers for even suggesting they weren't going to meet their pre-order promise. I went and got myself a msrp 3070FE in December and a msrp 3060ti fe in January...also had a 3080fe but they cancelled it because of the previous orders. So while I didn't get the 3080 I need, I didn't just sit around and end up with nothing, nor did I overpay for anything.
So when I got the cancellation email yesterday, I went straight to a competitor and blew that pile of 7months old money on a really nice monitor. Arrives tomorrow.
As for OCUK, well they've lost me as a customer. I'm sure they don't care, but voting with my wallet is all I've got. No more MSI, and no more OCUK.